Heartland Alliance (HA) for Human Needs & Human Rights is a global anti-poverty and human rights organization that has been tackling society’s toughest challenges since 1888. Today, we serve the most marginalized people in society, including immigrants and refugees, people experiencing homelessness, and survivors of violence and torture. We believe that society is better for everyone when all of us can participate, prosper, and reach our full potential.
Heartland Alliance (HA) coordinates READI (Rapid Employment and Development Initiative) Chicago, a network of community-based organizations on Chicago’s South and West Sides that engages individuals at the highest risk of becoming victims or perpetrators of gun violence in a 12-month wage-subsidized transitional job (TJ) and cognitive behavioral therapy (CBT) program, including case management, coaching and support The goals of READI Chicago are to: decrease shootings and homicides among those at highest risk of gun violence; create new opportunities for these same individuals to change their life trajectory and decrease their involvement with the criminal justice system; and help build an infrastructure at the community level to promote long-term safety and opportunity in Chicago’s most impoverished communities.
Reporting to the READI Chicago Safety Manager, the Safety Coordinator supports READI Chicago’s partner organizations by working with partner staff and other internal and external stakeholders, and Heartland Alliance’s Enterprise Risk Management team to develop, implement, and monitor safety and security efforts to support safe programming procedures and the safety of program participants. Areas within the READI Chicago Safety Coordinator’s scope include developing, evaluating and monitoring safety protocols and site conditions; providing safety trainings, being an on-site presence and resource to partner organizations, coordinating safety efforts and responses; monitoring safety and security equipment and conditions; community and workplace violence, incident response, and after-incident review.
In coordination with READI Chicago’s Compliance Manager, the Safety Coordinator offers technical assistance and support to programs in an effort to ensure compliance with laws, rules, and regulations related to emergency management and safety; ensures that partner organizations are consistent with READI’s policies and regulations.
The READI Chicago Safety Coordinator works to build a safety culture that is grounded on trauma-informed, strengths-based and restorative justice values, and reflects Heartland Alliance Philosophy of Care.
Essential Duties and Responsibilities
Workplace Safety and Security
- Work collaboratively with partner sites in normalizing READI Chicago’s safety and security systems in accordance with organizational philosophy, incorporating an approach to security that, to the extent possible, integrates program leadership, partners, and participants
- Provide guidance on site safety and security systems and plans based on mitigating risks for staff and participant
- Support the READI Chicago Safety Manager in socializing READI Chicago’s Trauma Informed Culture of Safety
- Conduct periodic safety site inspections and assessment and site and safety inspections to identify and eliminate potentially unsafe working conditions or practices
- Evaluate and conduct periodic safety site observations to ensure compliance with COVID 19 safe guards
- Provide technical assistance to partner sites to improve and strengthen collaboration around safety assessment and safety mitigation planning
- Including but not limited to: Completion of Safety Assessments at all READI participant transition points; addressing safety barriers with regards to case management in collaboration with READI partner staff; support the normalization of the responsibility of all READI staff with regards to safety and security
- With READI Safety Manager, HA Enterprise Risk Management and HA Safety Committee and other health, safety and security and quality management efforts to establish and review safety and physical security protocols covering a variety of security situations including workplace violence, thefts, emergencies, and gun violence
- With support from READI Safety Manager, establish ongoing trainings to ensure staff and participants are trained on security and safety protocols
- Oversee physical safety and security equipment; applies safety procedures; identifies unsafe conditions; conducts safety inspections and site evacuation drills;
- Manage the effective use of the metal detectors at each partner site, while working collaboratively with partner managers
- Co-facilitate a variety of safety and security trainings with the READI Chicago Safety Manager, including partner staff New Hire Orientation
- Monitor implementation of safety and security protocols, conducts periodic perimeter checks inside and outside the facility, observes movement of program participants within program guidelines and makes recommendations to improve safety
- Assist in conducting After Incident Reviews and Debriefs, following all incidents, to ensure compliance and safety mitigation strategies are implements in collaboration with partner site managers;
- Responsible for conducting follow-up, in collaboration with partner site mangers, regarding the action items identified during the After Incident Review
- Assist the READI Safety Manager in gathering and analyzing community violence incident trends in READI Chicago’s Communities
Community Safety Coordination
- Represents READI in collaborative efforts related to community safety (for example, CAPS meetings, police district meetings, community partner meetings); communicates and coordinates efforts between program leadership and community initiatives.
- Works cooperatively with internal and external partners to implement a basic emergency program to provide a timely, integrated and coordinated response to events that may disrupt normal operations.
- Work in collaboration with partner stakeholders to ensure safe reintegration of participants and staff after major incident, including after-incident reviews.
- Responsible for ensuring READI partner sites are trained and prepared to respond to threats of violence, in compliance with READI Chicago’s Internal and External Threat of Violence Protocol and READI Chicago’s Weapon Free Policy
- Ensure that programs are prepared to implement an emergency management response in alignment with READI Chicago Critical Incident Protocol that addresses the following objectives:
- Attend promptly and efficiently to participants or staff injured as a result of violence;
- At the direction of the Safety Manager, ensure a logical and flexible chain of command is in place and utilized to enable maximum use of resources: maintain and restore essential services as quickly as possible following an incident, emergency or disaster.
- Ensure debriefing and critical incident debriefing resources are available
- In response to emergency situations, a trauma informed approach is at the core of the work
- Represent READI Chicago in safety and security working groups and engage with community partners safety and security systems reflect effective practices and are responsive to changing trends
Other duties may be assigned
Supervisory Responsibilities: This position has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. People with lived experience of justice-involvement are encouraged to apply.
- Bachelor’s degree preferred; High School Diploma or GED required. Three to five years minimum related experience/education and/or training required; Emergency Response Planning (ERP) and crisis response experience preferred; experience working concurrently with multiple partners or as part of a collaborative preferred; experience working with diverse participants (gang-affiliated, police and justice system stakeholders, community residents and agencies strongly preferred.
- Knowledge and/or experience with crisis prevention interventions, restorative justice practices, trauma-informed principles of care
- Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision
- Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
- Analytical – Investigates and synthesizes complex or diverse information; collects and assesses data
- Verbal and Written Communication – Presents to internal and external audiences; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs, including incident reports; presents numerical data effectively
- Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
- True team player with a high level of professional ethics and personal integrity.
- Proficient in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is regularly required to sit, stand and walk.
- The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
- The employee is occasionally required to stoop, kneel, climb and/or crawl.
- The employee must occasionally lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
- The noise in the work environment is moderate.
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.