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Director of Analytics and Decision Support

Req ID: 7180
Location: Chicago - Loop
# of Openings: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule: Grade 109
Job Notes:



The Director Analytics and Decision Support is responsible for the program level day-to-day oversight of financial and cost center activities for the National Immigrant Justice Center.  We invite applications from persons who are passionate about NIJC’s mission and have the ability to energize others about NIJC’s work. We work with Federal, State and City programs—which include various immigration services which are supported by city, state, federal, and private foundation dollars. The director will ensure the financial health of NIJC by overseeing these multiple funding streams, by understanding the programs within NIJC, and through collaboration with program managers and staff. The director also serves as the liaison to Financial and Accountability Services (FAS), and coordinates with FAS to ensure that all accounting information is consistent and accurately reported and monitored. The director must have experience in managing multiple, complex funding streams, creating and managing complex budgets and experienced in cost allocation and payroll allocation analysis.  Individual accountabilities and work volume will be established through the development of annual success objectives, within the framework outlined below.


Essential Duties and Responsibilities:

  • Serves as liaison and primary contact between NIJC and FAS;
  • Ensures budgets are managed according to contract requirements;
  • Generates and maintains budgets and assists with budget narratives for Federal/State/City contracts;
  • Prepares budgets for grant applications in collaboration with Development, FAS and Operations departments;
  • In collaboration with FAS, prepares and reviews reports on behalf of NIJC as required by external agencies and contractual obligations;
  • Initiates communication regarding the status of and issues affecting service revenues and expenses; identifies strategies for resolution of outstanding issues;
  • Reviews, tracks, and analyzes financial and operational performance and proactively identifies and supports funding-related decisions/changes;
  • Provides NIJC leadership and management with timely reviews of financial status and progress in its various programs and activities;
  •  Demonstrates a thorough understanding of contracts, funder requirements, allowable expenses, and reporting tools (such as VERA funding and City of Chicago vouchering);
  • Reviews and reports on monthly operating statements and detail reports, financial documents and analyses, explains variances within these financial documents and develops corrective actions and spend down initiatives;
  • Analyze opportunities by developing businesses cases, conducting analytics, building growth strategies, and implementation plans, including project management at times;
  • Create and maintain financial and operational dashboards to better assist management and leadership
  • Monitors and reviews employee transactions/expenses to ensure compliance with agency and division policies;
  • Ensures compliance with contract obligations and works with Heartland Alliance and internal NIJC to meet the requirements;
  • Conforms with and abides by all internal and external applicable regulations, policies, and contractual guidelines and obligations;
  • Other duties as assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience: Bachelor’s degree in accounting finance or business; a minimum of 5 years prior accounting/financial experience or 10 years related experience and training. Will consider years of experience in accounting and finance in lieu of a Bachelor’s Degree.
  • Demonstrated experience in financial management and accounting, ideally in the nonprofit sector
  • Demonstrated experience working with multiple funding streams, understanding and application of accounting principles, cost accounting and cost management; experience with operational budget management and creation and interacting with managers regarding financial decision making;
  • Demonstrated experience with federal, city and state funding strongly preferred.
  • Experience in analyzing general ledger accounts and payroll entries.
  • Experience in training financial concepts to non-financial people



Integrity - Ability to manage multiple tasks and projects under the pressure of deadlines, be detail oriented and organized, work independently, synthesize information, communicate effectively and follow-through with others, and maintain the highest regard for confidentiality and ethical standards.


Project Management – Develops project plans and realistic action plans based on data-driven analysis; Creates project budgets; Communicates changes and progress to stakeholders; Manages project team activities through timetables, metrics reporting, and visual presentations.

Relationship Management – Creates and maintains an environment of camaraderie and positivity and strong work ethic; Communicates purposes, goals, timelines, and strategies clearly; Ability to manage up, across and down effectively.

Written Communication – Writes clearly and informatively; Presents numerical data effectively;

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Able to multi-task and lead in a fast-paced environment.

Dependability – Follows instructions and responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with alternative plan; good sense of humor.

Computer Skills: Advanced Microsoft Excel skills required; Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; experience with computerized accounting systems and other software routinely used by Heartland Alliance such as Financial Edge.

Language Skills: Excellent oral and written communication skills. Demonstrated competency in public speaking and strong interpersonal skills required.


Other Skills and Qualifications: Demonstrated successful experience managing large government contracts. High level of knowledge and experience in analyzing, interpreting and reporting variety of financial data; high level knowledge of accounting principles and techniques;


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 10 pounds.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • The noise level in the work environment is usually moderate.
  • This work includes both remote and onsite work.


Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled),unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September1987.

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