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Cyber Security Analyst

Req ID: 7184
Location: Chicago - Loop
# of Openings: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule: Grade 109
Job Notes:



The Cyber Security Analyst is responsible for developing and maintaining enterprise security documents (policies, standards, baselines, guidelines and procedures) under the direction of the Director of Systems and Design and CIO. The Cyber Security Analyst does routine system audits and access verification across all Heartland Alliance data. Additionally, the Cyber Security Analyst monitors key system and application activities as well as stay apprised of external threats as they relate to our technological landscape. The analyst will participate in incident response activities and provide advice of risk mitigation tactics. The Cyber Security Analyst acts as a liaison between business functions, Information Technology (IT) and leadership, providing guidance and direction for enterprise risk, threats, vulnerabilities, and best practices. 


Essential Duties and Responsibilities

  • Provide analytical and technical security recommendations to other team members, other technology teams, security management, and business stakeholders.
  • Participate in the evaluation, deployment, integration and initial configuration of both in-place and new security solutions and of any enhancements to existing security solutions in accordance with standard best operating procedures.
  • Assist in developing technical solutions, enhancements to existing systems, and new security tools to help mitigate security vulnerabilities and automate repeatable tasks.
  • Maintain up-to-date detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors.
  • Maintain operational configurations of all in-place security solutions as per the established baselines.
  • Security Incident Event Monitoring (SIEM) and review of logs and reports of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.).
  • Interpret the implications of that activity and devise plans for appropriate resolution.
  • Participate in investigations into problematic activity, as required and appropriate.
  • Participate in the identification of security breaches detected by security systems; and in the tracking, investigation, and resolution of these incidents.
  • Occasional support for Network and Systems teams
  • Occasional travel to various Heartland Alliance locations.
  • Typical hours are Monday through Friday 8 a.m. to 5 p.m.
  • Occasional weekends and after-hours as workload dictates.



  • Proven analytical and problem-solving abilities with ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Good written, verbal, and interpersonal communication skills with the ability to present ideas in business-friendly and user-friendly language.
  • Team-oriented and skilled in working within a collaborative environment.

Education and/or Experience:

  • Bachelor’s Degree in Computer Science or equivalent experience
  • Certifications in security-related practices or technology a plus.
  • Minimum 3 years of information technology experience required; Minimum 1 year of experience in the InfoSec space required.

Language and Communications Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Excellent verbal and written skills; a strong leader in presenting information, ideas and results is required to internal and external audiences. 

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and area.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Technical Skills: To perform this job successfully, an individual must have solid working knowledge of Microsoft Office.  Specific areas of experience should include:

  • In-depth experience with network & system administration and architecture for one or more infrastructure technologies (networking, Windows OS, Linux OS, Active Directory, PKI, etc.) required.
  • Working technical knowledge of several of the infrastructure technologies preferred (such as Active Directory, Server 2016 & 2019, Azure, 0365, and various AV products, Vulnerability Management).
  • Experience with programming languages; or scripting languages such as PowerShell strongly preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is frequently required to talk or hear.
  • Specific vision abilities required by this job include close vision and peripheral vision. ·Must be able to lift up to 40 pounds.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • Moderate exposure to outdoor elements at all times of year when traveling to and from work sites via public transportation.


Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at (312) 660-1431.

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