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Clinical Case Manager - Part Time

Req ID: 7199
Location: Chicago - Loop
# of Openings: 1
Shift: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule: Schedule 3
Job Notes:



Summary :   

This position provides a broad range of specialized clinical case management services within guidelines established by the Organization and specific programs.  This position functions with a high degree of independent accountability, in accord with professional and ethical standards, organizational policies and specific contractual requirements.  Populations served will vary by program but may include: children; adults; families; immigrants; refugees; and individuals impacted by domestic violence, sexual assault and community violence, people with mental illness, HIV/AIDS and/or substance abuse issues.  Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

The Violence Recovery Services Clinical Case Manager will provide a variety of specialized services related to supporting individuals impacted by domestic violence, including supportive crisis counseling, safety planning, education on legal protections for survivors of domestic violence, ongoing emotional support and case management services, community outreach and education, and triage support.

Essential Duties and Responsibilities:

•Assess and provide crisis counseling support and safety planning to those impacted by domestic violence

• Provide an explanation of victim rights, legal protections under the Illinois Domestic Violence Act, and support individuals seeking an Order of Protection

• Coordinate victim care within the agency and with other agencies to expand the range of services available to victim such as legal services, shelter/housing, entitlement income, and medical services

• Advocate on victim’s behalf with a third party after execution of necessary release of information. Includes advocacy with DCFS, victim’s employer, housing provider, IDHS, etc.

•Provides clinical case management services to program participants through a short-term case management model.

•Receives case assignments, establishes service plans, reviews case progress and determines case closure through the supervisor of the assigned program and in accord with funder requirements.

•Meets regularly with assigned cases and representatives from community as needed.

•Provides individual counseling to address motivational and psychosocial issues of program participants.

•Provides intense advocacy, crisis intervention, counseling and problem solving in a variety of areas for all program participants,  including involving Child Protective Services.

•Conducts outreach and intake as requested.

•Provides program participants with counseling and assistance to support, increase or restore program participant’s capacity for self-sufficiency.

•Develops service plans, which outline a specific plan of action with each program participant under the supervision of the supervisor of the assigned program.

•Makes referrals in accordance with service plans to other Organization units and external providers.

•Screens for income supports for benefits and entitlements to advocate on the behalf of program participants.

•Develops, implements, oversees and follows up with program participant treatment plans to ensure that realistic goals and deadlines of accomplishments are being met.

•Accurately completes in a timely manner all necessary forms, case recordings and statistical reports.

•Develops, monitors and enhances professional relationships with social service, health and governmental agencies.

•Participates and contributes in regular supervision meetings, team meetings, in house training sessions and conferences. 

•Participates in program and operational planning.

•Establishes and maintains a professional and therapeutic relationship within the guidelines of professional standards, program participant profiles, confidentiality laws and the newest clinical research available.

•Maintains the volume of work designated by project standards and utilizes strengths-based theory and concepts integration in clinical practice.  On an ongoing basis assimilates the knowledge of resources available to implement clinical concepts.

•Maintain records of post release services including measurable outcomes and justification for termination of services

•Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, Organization plans/policies and Unit guidelines.  Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understands and continues to adhere to such standards.  Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.

•Other duties may be assigned.

Qualifications:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

•Education and/or Experience:  BA/BSW and three years experience or Master’s degree in social work, counseling, clinical psychology or related field and one year experience.

•Certificates, Licenses, Registrations:   Based on the primary duties of this position, an LPC/LSW license may be required.

•Language Skills:   Bilingual ability in English and Spanish is required.  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence

•Mathematical Skills:   Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio and percent.

•Reasoning Ability:   Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

•Licenses:  A valid IL driver’s license is required. 

•Other:  Ability to successfully pass a criminal background check.  Ability to travel independently throughout relevant region.  Must have regular access to a reliable vehicle.  Ability to work during non-traditional hours such as evenings and weekends.

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.


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