Heartland Alliance International (HAI) is the global arm of Heartland Alliance for Human Needs & Human Rights, a family of organizations that has been leading anti-poverty and social justice work in Chicago for more than 125 years. Heartland Alliance International implements programs on a range of global human rights issues in Latin America and the Caribbean, the Middle East and North Africa, and Sub-Saharan Africa. We believe in ensuring the safety of people whose rights have been violated and empowering them to actively engage in their communities and drive social change.
The MEL Learning and Reporting Officer will be responsible to implement and respond to the Organizational Learning Agenda, facilitate a MEL community of practice and ensure quality donor reports. This position will also play an integral role in establishing quality standards for current and future programs by creating and implementing a learning framework.
This position is eligible to be located in any of our working countries, but preferably the US. Our working countries are: Colombia, Iraq, Lebanon, Dominican Republic, Nigeria, Cote D'Ivoire, and the Democratic Republic of Congo
Essential Duties and Responsibilities
- Ensure strong planning and management of Organizational Learning Agenda
- Establish knowledge management practices needed to respond to Organizational Learning Agenda
- Create a knowledge base in response to the Learning Agenda
- Ensure the development of knowledge based products to increase data and information utilization
- Enable and support environmental scans to respond to the Organizational Agenda
- Review and edit internal and external project reporting,
- Extract projects lessons and findings and enable utilization of lessons for Project Development and contribute to the knowledge base in response to the Organizational Learning Agenda
- Facilitate periodic reflection meetings with relevant project and partner staff to review project data, identify challenges with implementation and monitoring, and plan for corrective adjustments
- Provide relevant evidence for learning from projects
- Share learning and provide constructive comments to colleagues in order to ensure program quality
- Collaborate with technical advisors to disseminate relevant scientific literature, evaluations and other learning materials on a regular basis, and archive materials in a manner than ensures staff access.
- Keep abreast of new approaches and tools on M&E and identify best approaches to disseminate effectively across global M&E staff,
Education and/or Experience
- Degree in b usiness management, information technology, organizational communications , monitoring and evaluation, or other relevant field
- Master’s degree desirable. Advanced relevant post-graduate certificates or coursework is desirable
- At least 3 years of experience in Knowledge Management and/or Monitoring, Evaluation, and Learning of projects
- Experience in multiple donor projects is highly desirable, specifically US government grant funded projects
- Strong understanding of MEL concepts with focus on enabling learning and data utilization for decision making
- Demonstrated experience on Knowledge Management
- Desired experience working on Access to Justice, Gender, Mental Health and Psychosocial Support, Sexual and Reproductive Health, Civil Society and Governance, HIV/AIDS, education, workforce development, or other similar sectors.
- High levels of proficiency with MS Office Suite and Windows Operating Systems,
- Ability to work and adapt to different work cultures
- Ability to engage in virtual work
- Experience working with international staff
- Flexibility to adjust work plans and adapt to emergent needs. Demonstrated ability to adapt to changes in the work environment to include change management, competing demands, delays or unexpected events, and dedication to understand the complexities of culture within HAI and in the countries in which we operate
- Excellent written and verbal communication skills and relevant computer software skills with proficiency in Excel and other data management systems;
- Fluency in English required; fluency in French, Spanish, or Arabic preferred;
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear.
- While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
- While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
- The employee is required to travel regularly to often insecure and limited-resource environments.
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, cre ed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, e x-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.