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Compliance and Implementation Specialist, Immigrant Legal Defense Project

Req ID: 7440
Location: Chicago - Loop
# of Openings: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule: 3
Job Notes:


Compliance and Implementation Specialist, Immigrant Legal Defense Project


The National Immigrant Justice Center (NIJC), a program of Heartland Alliance, provides direct legal services to and advocates for all immigrants, refugees and asylum seekers through policy reform, impact litigation, and public education. Since its founding three decades ago, NIJC has been unique in blending individual client advocacy with broad-based systemic change. NIJC is headquartered in Chicago, with offices in Indiana, San Diego, and Washington, D.C.



The Compliance and Implementation Specialist will be responsible for monitoring compliance with the Immigrant Legal Defense Fund and other funding, as required.  The Specialist will serve as the NIJC external representative with community-based, faith-based and ethnic organizations, domestic violence shelters, schools, governmental agencies, including public libraries and legal aid programs working with immigrants to educate and engage their constituents and/or clients on access to immigration legal services.  The Specialist will secure and review intake referrals; prescreen the referrals; and schedule consultation appointments.  The Specialist will be expected to coordinate and lead organizational outreach: identify potential partner organizations, develop materials to share with the organizations’ staff and materials for clients/constituents, and create networks for collaboration in the delivery of legal services to low-income immigrants, refugees and asylum seekers. The Specialist will work closely with in-house and external experts on the use of technology in the delivery of legal services, as well as with managers from NIJC’s programs in order to keep abreast of the most current developments in immigration law. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.


Essential Duties and Responsibilities:

  • Serve as the external representative to partner organizations and conduct outreach to immigrants and/or immigrant communities and to organizations working in these communities
  • Coordinate outreach and monitor location and number of outreach sessions per month
  • Secure and review intake referrals from partner organizations
  • Schedule consultation appointments with referrals after conducting a prescreening and advising the individual of the necessary documents to bring to the intake appointment
  • Monitor number of intake referrals weekly
  • Problem solve to ensure compliance with grant implementation
  • Assist managing attorney in establishing location(s) and facility(s) for off-site intake
  • Identify and collaborate with strategic partners for effective outreach to immigrant communities
  • Develop an expertise in technological tools that will assist in the delivery of legal services, including NIJC’s online intake tool
  • Maintain database to track outreach and outcome
  • Manage the publication and distribution of NIJC’s materials and online educational webinars
  • Maintain current knowledge of immigration policies, procedures, and internal structures
  • Conduct intakes on a regular basis and assess cases for eligibility for immigration relief
  • Prepare applications and evidence to support applications, including affidavits,
  • Provide representation before USCIS
  • Supervise project interns
  • Performs other job-related duties as assigned.




To perform this job successfully, the ideal candidate must be able to perform each essential duty.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ideal candidate is a mature professional who can work independently and “goes the extra mile,” particularly in response to tight deadlines and emerging opportunities.  The ideal candidate needs to be able to identify/anticipate emerging opportunities or issues. The ideal candidate pays attention to detail, knows how to prioritize his/her work, has strong organizational skills, maintains confidentiality, thrives in a fast-paced and demanding environment, and is open to change. 

  • Education and/or Experience: Bachelor’s degree required. Minimum of three years of experience in human rights field, legal and/or communications work required. May give credit towards years of experience if attained a degree higher than a Bachelor’s Degree. BIA accredited representative preferred.
  • Language Skills: Fluency in English and Spanish. Ability to communicate articulately with internal and external audiences. Excellent oral and written communication skills. Demonstrated competency in public speaking and strong interpersonal skills required.
  • Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.
  • Other Skills: Knowledge of immigration law and experience in immigration law preferred.  Knowledge of: principles and practices of communications and public information techniques through different mediums, including print, television, and internet; writing and editing techniques for a variety of audiences. Ability to: assimilate and convey messages on a variety of issues relating to due process violations and immigration detention in a succinct and compelling way and tailored to different audiences; work independently with limited supervision; be goal-oriented and multi-task; have a diplomatic presence; develop and maintain good working relationships with a wide variety of peer organizations; communicate effectively, both orally and in writing.


Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 25 pounds.


Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.


Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.


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