Summary: The Unaccompanied Children’s Programs are residential programs for children who have entered the U.S. without parents or documentation. More than a dozen languages are spoken onsite. This position will provide a variety of specialized services. The employee in this position at a residential program may be required to remain on Organization premises during break and/or meal periods and may be required to stay on Organization premises until their replacement arrives. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.
Essential Duties and Responsibilities:
- Provides services to clients through a short-term case management model.
- Receives case assignments, establishes treatment plans, reviews case progress and determines case closure through the supervisor of the assigned program.
- Provides individual counseling to address motivational and psychosocial problems of clients.
- Provides clients with counseling and concrete assistance to support increase or restore client’s capacity for self-sufficiency.
- Establishes and maintains therapeutic and professional relationships with clients to facilitate the receipt of services.
- Completes thorough immediate and ongoing assessments and screenings for unaccompanied children.
- Develops service plans, which outline a specific plan of action with each client under the regular supervision of the supervisor of the assigned program.
- Makes referrals in accordance with service plans to other Organization units and external providers.
- Works cooperatively with Intake Specialists, Addiction Specialists and Social Workers to maximize service outcomes.
- Develops professional relationships with social service, health and governmental agencies.
- Participates and contributes in regular supervision meetings, team meetings, in house training sessions and conferences.
- Accurately completes in a timely manner all necessary forms, case recordings and statistical reports.
- Develops and provides social service or counseling group work to clients in accordance with established policies, procedures and protocols.
- Participates in program planning.
- Provides crisis intervention, counseling and problem solving in a variety of areas for all clients.
- Establishes and maintains a professional and therapeutic relationship within the standards of client profiles, confidentiality laws and the newest clinical research available.
- Develops, implements, oversees and follows-up with client treatment plans to ensure that realistic goals and deadlines of accomplishments are being met.
- Maintains documentation of client’s individual and group treatment.
- Maintains the volume of work designated by project standards and utilizes the mental health theory and concepts integrating in clinical practice. On an ongoing basis assimilates the knowledge of resources available to implement the clinical concepts.
- Assumes all clinical responsibility for clients.
- Collaborates and serves as a primary contact for the Federal Field Specialist, the DUCS Field Coordinator and the Immigration and Customs Enforcement department as well as other voluntary agencies.
- Develops and maintains relationships with outside providers, case managers and hospitals.
- Develops and maintains relationships across in-program teams that supports a multidisciplinary care model
- Monitors medications as specified by the Psychiatrist and keeps legible and accurate records of all medication issues.
- Applies violence/crisis-intervention techniques with youth, including the application of physical restraint when necessary.
- Attends external meetings and educational trainings to maintain licensure and to meet DCFS and funder requirements.
- Assists with household duties of the program site, including housekeeping and food services tasks.
- Monitors hygiene habits of participant and provides direct assistance and applies first-aid techniques, as needed.
- Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, Organization plans/policies and Unit guidelines.
- Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understands and continues to adhere to such standards.
- Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.
- Other duties may be assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education and/or Experience: Master’s degree (M.A.) in clinical social work, counseling, clinical psychology, psychology, criminal psychology, social service administation or other related degree; and one to two years of clinical practice experience in either a hospital or community setting providing group and/or individual therapy.
- Certificates, Licenses, Registrations: Status as an LPC, LSW or a relevant certification or licensure is required (or must be obtained within 1 year of hire). Certification in Non-violent Crisis Intervention techniques (an internal certification) will be required upon hire.
- Language Skills: Fluency in a second language, both written and oral, is required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate
- These residential programs require that employees are available to work any shift, including evenings and weekends, according to programmatic needs, licensing requirements, and/or contract requirements.
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.