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Assistant Food Coordinator

Req ID: 7881
Location: Chicago- City Wide
# of Openings: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule:
Job Notes:


Summary:    The Assistant Food Program Coordinator is responsible for assisting the food coordinator in the day-to-day operations of all of the grocery center programs.  Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.


Essential Duties and Responsibilities: 


  1. Assist in the management of the day-to-day operation of the grocery center including completing inventory and assisting food program coordinator in the purchasing of pantry commodities, becoming familiar with purchasing processes and procedures; assist in the stocking of pantry commodities in a timely fashion utilizing FIFO (first in first out) method; work along with volunteers in the fulfillment of participant orders. Follow current policies and procedures to ensure services are limited to approve participants.  Be available to assist food program coordinator in any capacity to maintain operation of service during service hours.
  2. Assist the operation of the home delivered grocery services (as appropriate), coordinating routing and food preparation and providing supervision at the staging site, as needed.  Assist in delivery as needed and appropriate. Communicate changes in participant status or nutritional needs as indicated.  Track home delivery services on tracking log that includes participants name or client ID number, date of service and number of weeks received.
  3. Ensure grocery center operation and processes (receiving, storage, inventory, distribution etc) are aligned with local, state and federal food safety and sanitation guidelines.
  4. Provide coverage of grocery center in the absence of the food program coordinator.
  5. Assist in the delivery or drop-off of pantry commodities, donations or supplies to or from grocery centers location, HAH programs, vendors or donors.
  6. Assist in the reporting of information regarding participant services and status for input into the database and maintain participant files as needed for funder requirements.
  7. Cooperate with the Community Dietitian to organize nutrition educational opportunities and schedule nutritional counseling with individual participants.
  8. Participate in program planning and establishing annual program objectives. Participate in quarterly reviews and evaluation of progress toward objectives.
  9. Assist food program coordinator in carrying out a community outreach according to approved plans to inform the community of the services available and encourage their participation as volunteer or through in-kind support.
  10. Provide staff services to an area Advisory Committee or other participant/community feedback mechanisms which will provide on going feedback on service delivery and participate in annual program evaluation.
  11. Participate in regular program coordination meetings and in other staff meetings as indicated.
  12. Complete program projects and assist with other agency projects, as assigned.
  13. Other duties may be assigned that support the mission, strategic goals, and program funder rules.



Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Education and/or Experience:  High School graduate or equivalent experience. Must obtain (within 6 months) and maintain a valid Certified Food Protection Certification and License annually.  Demonstrated ability to work with and be sensitive to persons with disabilities, and persons from diverse ethnic and cultural backgrounds.  Experience/desire to work in the community setting.


  • Other Skills and Qualifications: 
    • Ability to work in team environment
    • Lifting of boxes and bags required.
    • Have a valid drivers license and ability to use organizational vehicle. 


  • Language Skills:   Excellent oral and written communication skills.  Demonstrated competency in public speaking and strong interpersonal skills required.  Spanish language skills preferred.


  • Computer Skills:  Proficiency in Microsoft Office, Outlook/Exchange, utilize the internet; Windows operating systems; utilize smart phone technology and other software routinely used by Heartland Alliance.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must frequently lift and/or move up to 50 pounds.
  • The employee must frequently lift and/or move more than 50 pounds.
  • The employee must be able to operate an automobile/van.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.

Heartland Alliance Health requires all employees to be fully vaccinated against Covid-19 or to undergo weekly Covid testing until they meet that requirement, subject to any lawfully required accommodation. 

Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at (312) 660-1431.



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Heartland Alliance requires all employees to be fully vaccinated against COVID-19 unless Heartland has approved a medical or religious accommodation for you consistent with applicable laws and regulations.