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Associate Director, Latin America & Caribbean Programs

Req ID: 7987
Location: Chicago - Loop
# of Openings: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule: 7
Job Notes:


Associate Director, Latin America & Caribbean Programs


The Associate Director, Latin America & Caribbean Programs works within a matrixed organizational structure to guide regional-based program areas by collaborating with the senior associate director, program quality teams, region and country directors, operations, and other field based staff.  The incumbent guides all aspects of grants management, donor reporting, program implementation coordination, donor compliance, and program operations in alignment with HAI and HA related policies and practices.  S/he also works in collaboration with the program quality unit and program development to support program quality assurance and new program development efforts.

The incumbent possesses a strong record of accomplishment in grants management; excellent representation skills; personnel coaching and an ability to quickly grasp and communicate HAI’s program work.

Essential Duties and Responsibilities:

Program Management, Implementation and Reporting

  • Work in collaboration with field-based program leadership and staff teams to monitor, guide and strengthen HAI’s capacity to achieve and exceed outlined program objectives and goals on schedule and within budget;
  • In collaboration with senior country leadership, leads all aspects of project start-ups and closeouts working in collaboration with all relevant stakeholders to ensure donor compliance and successful program implementation;
  • Work in collaboration with the field-based teams, operations and HABS partners to support the development, alignment and synchronization of program management and implementation policies and procedures that are aligned with relevant local laws, HAI, HA and donor driven policies and requirements;
  • Develop monthly or more frequent routine communication and check-in systems or meetings that enable successful monitoring of progress towards programmatic and financial goals;
  • Serve as an advisor to country and program leadership teams to help facilitate donor compliant program delivery practices and activities;
  • Guide regional based field teams through influence and informal reporting structures that help facilitate collaboration, integration, transparency and the sharing of information and best practices across programs, regions and the organization overall;
  • Provides ongoing and timely support to field offices with signatures and approvals of local purchase orders, invoices and payroll that exceeds the threshold for field office approval.


Grants Management, Compliance and Donor Relations

  • Represents HAI, and specifically the region or program areas under your purview, before external audiences, including current and potential donors;
  • Work with local teams and other internal stakeholders to review and ensure timely submission of monthly, quarterly, and final reports and/or invoices, cost share certifications and other required documents to a variety of donors, including, but not limited to, U.S. Government agencies, UKFCO, and foundations. Elaborates timelines and follows up with the local and HQ teams to assure that the reports are reviewed and submitted to donors in a timely fashion;
  • Work in collaboration with the program development team or the director of international or US programs to ensure regular and routine communication with current donors;
  • Update and manage information relevant for grant management and donor compliance;
  • Ensure compliance with all donor reporting guidelines and deadlines.


Program Development & Strategy

  • Work in collaboration with members of the program development team, director of international programs and regional director to support new program development ideation, review proposals and provide input on strategy;
  • Support the program development team with regional program data, budget reviews and other documentation and requirements for new concept notes or grant submissions.


Program Operations & Capacity Building

  • Work in collaboration with operations, HABS partners, and field-based program and operations teams to follow and recommend systems, processes and procedures that help facilitate successful program operations and implementation; 
  • Work in collaboration with the COO and Regional Program Team to develop operational plans and key unified global capacity building initiatives to unify and align operational capacity building needs.
  • Organize administrative tasks, region-based travel and related itineraries, in-country VISA processing and other related program and country specific operational tasks;
  • Review field-based job descriptions as needed, screening salary expectations and budget alignment with HR liaison;
  • Travels on a regular basis for high-level program and project needs;
  • Performs other job-related duties as assigned.



  • Bachelor’s degree, relevant Masters (International Development, Law, Public health) preferred.
  • A minimum of six (6) years of direct human rights, nonprofit or international development experience.
  • A minimum of four (4) years of USG, international organizations & foundations, or other grant management and compliance experience.
  • Demonstrated commitment to and experience in international development and/or human rights.
  • Excellent written and verbal communication skills.


Other Competencies:

  • Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
  • Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
  • Analytical - Synthesizes complex or diverse information; collects and researches data.
  • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively.
  • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community. 


Language Skills:

  • Excellent oral and written English language communication skills.
  • Full professional competency in Spanish.
  • Demonstrated competency in public speaking.


Computer Skills: 

  • Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 20 pounds.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The employee must be able to participate in meetings and events outside of the office on a regular basis.


Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at +1 (312) 660-1431.


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