Knowledge Associate

Location: All U.S. offices
Job Code: 269

Description

The Bridgespan Group is the leading nonprofit consulting organization serving ambitious nonprofit leaders, philanthropists, and impact investors in North America, Africa and Asia. We work with social change organizations such as the Harlem Children’s Zone, UnidosUS, PolicyLink and Janaagraha; philanthropies such as the Ford Foundation; impact investors such as TPG’s Rise Fund, Black Ambition and the Impact Investors Council of India; and bold, collaborative initiatives such as TED’s Audacious Project, Blue Meridian Partners and Co-Impact.

We value diversity, passion, respect, candor, and most of all having social impact and working towards societies characterized by equity and justice. Equity is central to all that we do. Our mission to break cycles of poverty is impossible if we do not also achieve equity, and racial equity in the US, given the intersection of issues of race, gender, caste, etc. with poverty and justice. We have made a public commitment to anti-racism (statement is here), and more importantly are doing the essential work to build a team and leadership at all levels that is diverse, develop a truly inclusive culture, and integrate a focus on equity in all our client work.

At Bridgespan, our internal approach to diversity, equity and inclusion is twofold: We believe that organizations need to fundamentally rethink the ways in which business is conducted to make space for marginalized and underrepresented employees. While those systems and processes are being rethought, refined and rebuilt, marginalized and underrepresented staff need space, community and support to thrive in the workplace. Our DEI team focuses on both, and each role supports Bridgespan achieving progress along both dimensions.

If you want to work with the market leader that bridges the worlds of social change leaders, game-changing philanthropists, and impact investors, then Bridgespan is the place for you.

Position

Over the past few years, Bridgespan has invested in formalized areas of focus, internally known as “Practices” and “Areas of Expertise”.  The role of the Learning & Innovation (L&I) team is to drive Bridgespan’s growth by investing in developing knowledge within these areas of focus, and ensuring the resulting insights and expertise are shared robustly.  The Knowledge Associate will support the L&I team by managing Bridgespan’s internal resources to support firm wide knowledge processes.

Responsibilities

  • Knowledge exchange process support:
     
    • Manage tracking systems to support knowledge processes across global organization 
    • Provide teams with tools and templates to support the knowledge process 
    • Maintain ongoing engagement with case teams to ensure insights are captured according to best practices, and that knowledge deliverables are completed
    • Maintain people profiles on Bridgespan’s intranet, regularly updating titles and expertise 
    • Post pages, including client and project sites, on Bridgespan’s internal intranet using templated processes
  • L&I process support:
  • Manage Bridgespan's internal resources; purchase and track subscriptions and maintain the resource library 
  • Manage usage of editorial supports for case teams
  • Manage usage of select external resources 
  • Format and output impact assessment reports for Leadership casework
  • Manage impact assessment data details across technology platforms, including editing and uploading reports and creating appropriate links between platforms
  • Assist with data reporting needed 
     
  • Develop understanding of Bridgespan work, including:
     
    • Major Institute IP
    • Internal tools and products
    • Current Bridgespan experts

Qualifications

  • Associates, Bachelor’s degree, or equivalent undergraduate degree preferred
  • 2+ years of professional experience with exposure to one or more of the following disciplines: consulting, research and analysis, knowledge management, strategic planning, business development, product development, marketing, and/or project management
  • Superior organization skills and customer service attitude
  • Experience managing databases
  • Strong ability to juggle multiple priorities
  • Attentive to detail 
  • Self-motivated; able to work autonomously, while appreciating guided coaching and collaborative teaming
  • Strong communication skills
  • Alignment with Bridgespan’s values and beliefs; experience and proficiency engaging on issues of racial equity and systemic racism
  • Proficiency in applications such as Microsoft Word, Excel, and PowerPoint and ability to learn new technology quickly, is required; experience with SharePoint a plus

At Bridgespan, we are committed to diversity, equity, and inclusion because we are passionate about helping our clients achieve breakthrough results. An organization that reflects the diversity of our clients and their beneficiaries will produce deeper relationships, engagement, and insights. Bridgespan is committed to providing equal opportunities. We serve diverse organizations, and are committed to non-discrimination. Bridgespan will not discriminate against any employee with respect to any term or condition of employment, including but not limited to less favorable treatment, exclusion from employment or employment opportunities (including hiring, assignment, performance assessment and promotion) on the basis of race, color, religion, national origin, citizenship, ancestry, gender (including pregnancy), gender identity, age, disability, marital status, sexual orientation, expression, veteran’s status or other protected characteristics or status. We actively partner with organizations representing minority concerns and interests to build high-performing teams that mirror the communities we serve. 

All company sponsored programs including training, job, social and recreational activities are required to be nondiscriminatory and all human resource practices are monitored to ensure equal opportunity.​​​​​​





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