Knowledge Specialist

Location: All U.S. offices
Job Code: 270

Description

The Bridgespan Group is the leading nonprofit consulting organization serving ambitious nonprofit leaders, philanthropists, and impact investors in North America, Africa and Asia. We work with social change organizations such as the Harlem Children’s Zone, UnidosUS, PolicyLink and Janaagraha; philanthropies such as the Ford Foundation; impact investors such as TPG’s Rise Fund, Black Ambition and the Impact Investors Council of India; and bold, collaborative initiatives such as TED’s Audacious Project, Blue Meridian Partners and Co-Impact.

We value diversity, passion, respect, candor, and most of all having social impact and working towards societies characterized by equity and justice. Equity is central to all that we do. Our mission to break cycles of poverty is impossible if we do not also achieve equity, and racial equity in the US, given the intersection of issues of race, gender, caste, etc. with poverty and justice. We have made a public commitment to anti-racism (statement is here), and more importantly are doing the essential work to build a team and leadership at all levels that is diverse, develop a truly inclusive culture, and integrate a focus on equity in all our client work.

At Bridgespan, our internal approach to diversity, equity and inclusion is twofold: We believe that organizations need to fundamentally rethink the ways in which business is conducted to make space for marginalized and underrepresented employees. While those systems and processes are being rethought, refined and rebuilt, marginalized and underrepresented staff need space, community and support to thrive in the workplace. Our DEI team focuses on both, and each role supports Bridgespan achieving progress along both dimensions.

If you want to work with the market leader that bridges the worlds of social change leaders, game-changing philanthropists, and impact investors, then Bridgespan is the place for you.

Position

Over the past few years, Bridgespan has invested in formalized areas of focus, internally known as “Practices” and “Areas of Expertise”.  The role of the Learning & Innovation (L&I) team is to drive Bridgespan’s growth by investing in developing knowledge within these areas of focus, and ensuring the resulting insights and expertise are shared robustly.  The Knowledge Specialist will support the L&I team by ensuring knowledge from Bridgespan’s work is captured and shared, and that case teams have access to the expertise, tools, and resources they need to excel in their work.

Responsibilities

  • Codify knowledge and maintain assets and tools for teams working with a range of nonprofit and philanthropy clients 
    • Review materials from casework and work with internal experts to curate and elevate insights through appropriate channels (e.g. intranet, internal experts)
    • Capture and share key insights for sharing via our knowledge management platform 
    • Monitor external resources for relevant data and applicability to Bridgespan’s work
    • Equip advisory staff with relevant knowledge, insight, expertise, and resources to do their work
    • Support client development and proposal writing 
    • Connect teams to most relevant content  to inform their client work
    • Connect case teams to relevant internal and external experts as needed
  • Advance strategy for Bridgespan’s Learning and Innovation team (L&I)
    • Facilitate key meetings and learning forums as a thought partner and to encourage knowledge sharing ; prepare relevant materials and assist with information capture
    • Help to identify and synthesize themes and needs across work
    • Work with Practice leads and L&I team to identify content priorities; identify gaps in the knowledge base, as needed, help to update and develop new knowledge assets and/or fill content gaps

Qualifications

  • Bachelor’s degree is required, a degree in Library Science preferred
  • 2+ years of management or strategy consulting experience, preferably in nonprofit or philanthropic sector OR 2+ years of experience required in nonprofit or philanthropic sector
  • Interest in gaining deep experience within the nonprofit sector
  • Strong analytical skills and problem solving capabilities while bringing innovative and ‘outside the box’ approaches to your work
  • Attentive to detail and excellent organizational skills
  • Ability to work independently, meet deadlines, prioritize assignments, juggle multiple tasks simultaneously while navigating complexity and ambiguity
  • Strong written and verbal communication skills.
  • Superior customer service attitude and outstanding ability to collaborate and engage with a range of senior stakeholders in a global collaborative team environment of the following disciplines: research and analysis, knowledge management, strategic planning, product development, instructional design 
  • Alignment with Bridgespan’s values and beliefs; experience and proficiency engaging on issues of racial equity and systemic racism
  • Proficiency in Microsoft PowerPoint

​​​​​​​At Bridgespan, we are committed to diversity, equity, and inclusion because we are passionate about helping our clients achieve breakthrough results. An organization that reflects the diversity of our clients and their beneficiaries will produce deeper relationships, engagement, and insights. Bridgespan is committed to providing equal opportunities. We serve diverse organizations, and are committed to non-discrimination. Bridgespan will not discriminate against any employee with respect to any term or condition of employment, including but not limited to less favorable treatment, exclusion from employment or employment opportunities (including hiring, assignment, performance assessment and promotion) on the basis of race, color, religion, national origin, citizenship, ancestry, gender (including pregnancy), gender identity, age, disability, marital status, sexual orientation, expression, veteran’s status or other protected characteristics or status. We actively partner with organizations representing minority concerns and interests to build high-performing teams that mirror the communities we serve.  

All company sponsored programs including training, job, social and recreational activities are required to be nondiscriminatory and all human resource practices are monitored to ensure equal opportunity.





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