Case Aide

Description

Job Summary:

The Case Aide is responsible for administrative services to the Case Management Department in an on-site children’s residential facility. Responsible for the completion of assignments related to supporting the needs of the department. They ensure contractual requirements and client expectations are met at the on-site residential facility.

Reports to:

• Reports to the Case Aide Supervisor.

Principle Accountabilities:

• Assists management staff with routine or daily responsibilities, including but not limited to filing, copying, answering phone, data entry.
• Assists with child care and line of sight supervision as needed.
• Tracks children’s belongings.
• Ensures ORR policies and procedures are followed.
• Helps coordinate on-site community meetings, understands group dynamics, promotes and maintains a positive peer group culture.
• Provides coverage for assigned staff when needed.
• Responsible for adhering to all ORR regulations and other applicable regulations.
• Provides reports to managers as required.
• Other duties as assigned by supervisor.

Other Duties:

• Performs duties in a safe manner.  Follows the corporate safety policy.  Participates and supports safety meetings, training and goals.  Ensures safe operating conditions within area of responsibility.  Encourages co-workers to work safely.  Identifies “close calls” and/or safety concerns to supervisory personnel.  Maintains a clean and orderly work area.

• Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.

Experience & Education:

• Bilingual in Spanish and English,
• High School diploma,
• Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills.

• Proficiency with computer and common office equipment, as well as with MS Office products required.

Preferred Qualifications:

• 1 year of office experience.

Physical Requirements:

• Must be able to sit for more than 8 hours per day
• Must be willing to work over time if necessary
• Must be able to use an elevator or walk up and down stairs
• Must be able to lift up to 40 pounds and carry up to 10 feet
• Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders
• Must be able to read and interpret handwritten and typewritten print
• Must be able to communicate by voice and detect sound by ear
• Must be able to pass a criminal background investigation
• Clean Child Abuse and Neglect (CAN) or child protective services check
• Must complete Urine Drug Screen

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