CCS is one of the largest Technology Consultants on Long Island, celebrating over 45 years in business! We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...make technology easy and help our clients use it as effectively as possible.
CCS is looking for a Level 1 Desktop Support Technician to join our onsite team at one of our clients in Deer Park, NY. The right candidate should be customer-focused, a team player, and able to thrive in a busy environment. The technician is primarily responsible for installing, integrating, and troubleshooting Chromebooks, laptops, desktops, and printers in an educational environment. In addition, the right candidate must have strong fundamentals in networking, active directory, desktop configuration and support.
This position is a temporary position which can lead to a permanent position in three to four months. Pay will be based on experience, $18 - $22 per hour.
Duties:
Address tickets in the ticketing system
Record and maintain inventory of assets
Support the staff and educational needs of the school building(s)
Support Windows workstations
Troubleshoot Chromebooks (repair, optimize & reimage)
Install and troubleshoot printers, scanners and projectors
Work with other technicians and IT staff to update documents
Prioritize daily activities including tickets and administration requests
Qualifications:
1-3 years of technical experience, deskside preferred
2+ years of customer service experience
Have a strong understanding of Windows OS & Chrome OS
Prior experience with a ticketing system
CompTIA A+ Certification
Able to lift 50+ pounds
Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success! We are great place to start your IT career!
Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.