Transforming the Future with the Convergence of Simulation and Data

 

Technical Support Specialist 

 

Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open, creative thinking, and we deeply value our employees and their contributions towards our clients' success, as well as our own.

 

Job Summary:

 

We are seeking a HyperWorks Modeling and Visualization Technical Support Specialist to join our Global Technical Team at our Altair offices in Greece. In this role, you will leverage your expertise in HyperWorks products to deliver technical solutions to our customers. Additionally, you will collaborate closely with Product Management, Training, and Field teams, acting as a channel for continuous product improvement.  

What You Will Do:

• Technical Support: engage with customers, to identify and resolve issues in a timely manner. 
• Content Creation: work closely with the customers, and internal stakeholders to identify topics for digital content creation.   
• Training: conduct virtual and in-person trainings to improve our users competency with our solutions.
  
• Demonstrators: Work closely with the Field teams and help build Demo kits as well as work on Proof of concepts and Benchmarks as requested by the customers. 
• Collaboration: Work closely with the development teams and provide them with insight into customer usage of HyperWorks products.  
  

 

What You Will Need:

 

 

Preferred:

• 1-2 years of experience in using HyperWorks products in an industry setting. 
• Working knowledge of Linux and Windows operating systems. 
• Working knowledge of Finite Element Methods 

 

How You Will Be Successful:

• Envision the Future
• Communicate Honestly and Broadly 
• Seek Technology and Business “Firsts” 
• Embrace Diversity and Take Risks 

 

What We Offer: 

• A culture that promotes people and talent
• Direct communication channels, transnational and open corporate philosophy with team spirit
• State-of-the-art IT equipment
• Competitive Salary
• Outstanding Work/Life Balance
• Hybrid working model and flexible working hours
• Company events and joint sports activities
• Company pension plan
• Free drinks and fresh fruit

 

Why Work with Us:

Altair is a global technology company providing software and cloud solutions in the areas of product development, high-performance computing (HPC) and artificial intelligence (AI). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities. 

 

Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing and artificial intelligence (AI). 

 

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation, and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com.  

 

Ready to go?  #ONLYFORWARD 

 
At our core we are explorers; adventurers; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and uncharted waters, we dive in headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.  

 

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrates a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.