About us

The Bridgespan Group is the leading nonprofit consulting organization serving ambitious nonprofit leaders, philanthropists, and impact investors in North America, Asia and Africa. We work with social change organizations such as the Harlem Children’s Zone, UnidosUS, PolicyLink and Janaagraha; philanthropies such as the Ford Foundation; impact investors such as TPG’s Rise Fund, Black Ambition and the Impact Investors Council of India; and bold, collaborative initiatives such as TED’s Audacious Project, Blue Meridian Partners and Co-Impact.

We are seeking a dynamic and experienced Technical Product Manager to join our team and play a leading role in Bridgespan’s Digital Transformation. This includes replatforming of the organization’s CRM (Dynamics 365 Sales) and implementation of an ERP (WorkDay).

Who you are

• You’re an experienced product leader looking for an opportunity to drive impact within an organization committed to social change.
• The idea of helping a company undergo a multi-year digital transformation including implementing an ERP, re-platforming a CRM, and building a data foundation excites you. 
• You have experience working with CRM systems and other internal applications that drive organization efficiency.  
• You have excellent communication skills, allowing you to bridge the gap between technical and non-technical teams. 
• You are adept at setting a product vision and roadmap and prioritizing team resources in complex settings to drive the greatest impact.
• You are energized by collaborating with leadership, stakeholders, and cross-functional teams to drive high-impact technology initiatives including change management. 
• You’re a natural leader and influencer with a “can do” mindset who inspires agile team members to achieve goals. 
   

What you’ll do

As Bridgespan’s Business Systems Technical Product Manager, you will play a key role in shaping and delivering the systems that power our core business operations. Reporting to the Director of Product, you will be responsible for defining product strategies and leading cross-functional efforts to modernize and integrate enterprise applications as part of Bridgespan’s digital transformation. This role will focus on ensuring our internal systems work seamlessly together to support scalable, efficient workflows across functions. Success in this role requires strong product management expertise, a systems-thinking mindset, and the ability to collaborate with stakeholders to deliver solutions that align with organizational goals and evolving business needs. 
 

Key responsibilities:

• Product Vision & Strategy: Define and champion a cohesive product vision for core business systems, ensuring solutions are aligned with organizational priorities and support seamless end-to-end operations.
• Integrated Roadmap Planning: Develop and maintain product roadmaps that account for interdependencies across systems, prioritizing initiatives based on strategic goals, business impact, and operational efficiency.
• Stakeholder Engagement & Requirements Gathering: Partner with stakeholders and end-users to understand workflows, identify pain points, and translate business needs into clear product requirements and user stories.
• Cross-team Delivery: Collaborate with the Scrum Manager and technical teams (in-house and/or external vendors) to lead agile development of integrated solutions, managing the full lifecycle from concept to post-launch support.
• System Interoperability & Optimization: Ensure business systems are designed and evolved to work cohesively, enabling reliable data flow, streamlined processes, and effective user experiences across teams.
• Release Planning & Execution: Oversee release planning and coordination to deliver enhancements on time and within scope, with attention to system dependencies and organizational readiness.
• Risk Management: Identify and address risks related to system integration, functionality, and business continuity, proactively resolving blockers to maintain progress and stability.
• Stakeholder Communication: Provide consistent, transparent updates to stakeholders on product progress, upcoming changes, and key milestones to support alignment and adoption.
• Culture of Iteration & Collaboration: Promote a collaborative, agile mindset that encourages continuous improvement, knowledge sharing, and cross-functional alignment across business systems.
  
   

Qualifications

• 5+ years of professional experience, including 4+ years leading cross-functional project or product teams.
• 4+ years of experience in product management or product development, with a focus on internal business systems.
• Proven ability to build strong stakeholder relationships and translate business needs into product outcomes.
• Strong communication and collaboration skills, with the ability to engage technical and non-technical stakeholders across functions.
• Experience understanding use cases and driving requirements for CRMs and  other enterprise systems 
• Proficiency in Microsoft Office tools, including Word, PowerPoint, and Excel.
• Passion for Bridgespan’s mission and a demonstrated commitment to racial equity, diversity, and inclusion.

Preferred Qualifications

• Hands-on experience with Microsoft Dynamics 365 ideally playing a critical role in CRM transformation, re-platforming, build out or significant optimization. 
• Experience with ERP Systems. 
• Experience working in consulting, client services, or other mission-driven environments.
• Familiarity with tools such as Jira and Confluence.
• Experience with digital transformation initiatives and cross-system integration.

At Bridgespan, we are committed to diversity, equity, and inclusion because we are passionate about helping our clients achieve breakthrough results. An organization that reflects the diversity of our clients and their beneficiaries will produce deeper relationships, engagement, and insights. Bridgespan is committed to providing equal opportunities. We serve diverse organizations and are committed to non-discrimination. Bridgespan will not discriminate against any employee with respect to any term or condition of employment, including but not limited to less favorable treatment, exclusion from employment, or employment opportunities (including hiring, assignment, performance assessment, and promotion) on the basis of race, color, religion, national origin, citizenship, ancestry, gender (including pregnancy), gender identity, age, disability, marital status, sexual orientation, expression, veteran’s status or other protected characteristics or status. We actively partner with organizations representing minority concerns and interests to build high-performing teams that mirror the communities we serve.

All company-sponsored programs including training, job, social and recreational activities are required to be nondiscriminatory and all human resource practices are monitored to ensure equal opportunity.