Maximo Applications Suite (MAS) Administrator

*This job is eligible for relocation assistance to aid with the costs associated with moving to the Colorado Springs area

The Maximo team within the Information Technology department is hiring a Maximo Applications Administrator for IBM Maximo Application Suite (MAS) Administration. In this position, you will provide system support for our water, gas, and electric utility operations. The work that you do is critical to maintaining the data integrity, reliability, compliance, and security of our Maximo System. Your curiosity, ability to solve complex problems, and desire to utilize and develop your technical skills will enable Operations to continually improve processes, identify cost savings, and address operational challenges through the effective use and implementation of our Maximo system.

You will be responsible for collaborating with enterprise customers to provide best practices, development, and implementation of Maximo solutions that increase efficiencies across the organization. The Maximo system you will support in this position is integrated with other enterprise systems, which comprise a complex set of hardware and software architectures. This includes but is not limited to industrial instrumentation, Geographic Information Systems (GIS), financial, procurement, supply chain, and other software solutions.

This position is being posted at multiple levels. A combination of your education, experience, and skills will determine which level you are starting at. 

Maximo Applications Intermediate: $80,517/yr. to $100,651/yr. 

Maximo Applications Senior: $97,386/yr. to $121,742/yr. 

Maximo Applications Specialist: $107,120/yr. to $133,910/yr. 

Key Focus Areas:

• Collaborate effectively, share ideas, and work towards common goals with utility operations, financial, procurement, and supply chain to support programs, projects, and initiatives using Maximo applications
• Provide Maximo technical support in User Management, Troubleshooting, Core Data Management, System Configuration, Reporting, Performance, Upgrade Planning, and Failure Recovery to minimize application downtime and increase reliability
• Support the development, testing, implementation, and troubleshooting of solutions within the Maximo Application framework and integrations to other enterprise systems to improve business processes and increase efficiency across the enterprise
• Provide Maximo reporting support using built-in Maximo and Power BI tools to meet enterprise business reporting needs as it relates to work and asset management
• Maintain, update, and troubleshoot configurations within the Maximo environment
• Train utility personnel in the use of Maximo functionality and best practices to ensure effective use of Maximo technologies
• Perform Maximo application patching, monitoring, and container management within the Red Hat OpenShift environment under established infrastructure and cybersecurity policies
• Support Colorado Springs Utilities Incident Command Center during emergency events with required Maximo workflows, reports, and data analysis as requested

Please note that the ability to work extended periods to provide operational readiness of the Maximo system will be a required aspect of this position.

Highly desired knowledge/skills/expertise include:

• Bachelor’s Degree in Computer Science, Management Information Systems, Logistics Management, or related; or equivalent combination of education and experience
• Five years of experience using directly related specialized analysis and design techniques
• Minimum of 4+ years of experience supporting IBM Maximo Enterprise Asset Management Software is highly desirable
• Maximo 7.6, 8.x, 9.x system configuration in Org Settings, Financials, Authorization, Start Centers, System Properties, Database Configuration, Application Designer, Domains, Workflow & Escalations, and Cron Tasks
• Maximo 7.6, 8.x, 9.x Logging and Troubleshooting to include logging, Maximo Management Interface (MMI), Kafka Configuration, and Integration Monitoring
• Building strong relationships, understanding others, and communicating effectively in a variety of social situations is essential
• Experience with Work order Module, Configuration module (Application Designer, Database Configuration, Escalation, Cron Task), Administration module (Organization, Calendars, Report Administration, Classification) 
• Experience with Assets, Chart of Accounts, Maximo Integration framework, Inventory, Planning (job plans and safety plans), preventive maintenance, purchasing (PR, PO, receiving, companies), and Resources (persons, crafts, and labor codes)
• Basic skills in Red Hat products (OpenShift and Enterprise Linux), programming/scripting languages (Java, Python, and PowerShell), and databases (Oracle, SQL Server, and MongoDB)

The military job codes/duty codes most closely related to this role are: , 25A, 25B, 25D, 25U, 25Z, 250N, 251A, 254A, 255N, 255S, 255Z 17C0, 17D1, 17D2, 17DX, 33S1, 33S2, 33S4, 33SX 6420, 6423, 6425, 6427, IT 2502, 4002, 4010, 5970, 9628, 9646, 9975, 9985, 9634, 9934, 9975, 9985

Who You Are...
You are an individual who thrives working in a highly dynamic environment and possesses knowledge of relevant programming and scripting languages, modern technology stacks, and troubleshooting techniques to solve complex problems and provide technology solutions to operational challenges. You have experience in Enterprise Asset Management and/or Computerized Maintenance Management and are self-motivated to learn more about Maximo, water, gas, and electric utility operations and technology. You will use this knowledge to collaborate with operational and field teams to add requested functionality and refine the Maximo system to meet Utilities’ needs.

Who We Are...

• One of the largest four-service public utilities in the nation (over 500,000 customers)
• A national leader in reliability (power on an average of 99.991% of the time)
• Diamond Designation recipient from the American Public Power Association – a utility sector leader in reliability, safety, workforce development, and system improvements

Our Commitment to Our Employees…  
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

• Time Off – Because everybody needs time off to recharge
  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
  • Personal Leave –3 days per year of personal leave
  • Paid Holidays –12 paid holidays per year
  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
  • Vacation Buy – Purchase up to 40 hours of additional vacation time
• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire 
• Medical – Select from three comprehensive medical plans, starting at $10.00 a month.  Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage
• Vision – A Voluntary plan that covers full vision care services and discounts on LASIK eye surgery
• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase
• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones
• Life Insurance – Company-paid life insurance and supplemental coverage available
• Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement
• Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program