At Colorado Springs Utilities we offer a culture dedicated to innovation, collaboration, and synergy. Our employees know they make a difference every day by providing critical services to the public while living and working in a city consistently rated as one of the best in the United States.
Colorado Springs Utilities Information Technology department is hiring a Business Systems Analyst Specialist. This position will be the Information Technology Service Management (ITSM) Process Owner for Change Enablement (Change Management) and Deployment (Release Management). This will include managing and documenting process improvement, governance, standards, and policy. In collaboration with the Change and Release team, this Specialist is responsible for planning and coordinating production changes and releases. In this role, you will be instrumental in ensuring that the integrity of the production environment is protected and that the correct components are released on schedule.
In this vitally challenging role, you will have the opportunity to apply your Release Management expertise in planning and managing work to safeguard the integrity of the releases with a focus on understanding and meeting business needs.
How you will make an impact...
What will it take to be successful... You will bring your IT experience providing extensive expertise in change management, release coordination and release management with broad knowledge of ITIL Practices. Advanced written and verbal communication skills are essential. Bachelor’s degree in Computer Science or a related field is preferred. Experience in developing data visualization and analytics dashboards and reports utilizing Power BI and Excel is highly desired.
Additional skills we seek:
The military job codes/duty codes most closely related to this role are: 25A, 25G, 26A, 26B, 36B 37A1, 37A2, 37A3, 37A4, 17C1 6421, 6423, 6425, 6427, IT 9635, 9934, 9975, 9985
***This position will be filled at the Analyst Specialist or Senior level. The level of the selected candidate will be dependent on the qualifications, experience, education, and certification level of the successful candidate.
Our Commitment to our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.
For more information regarding applicant rights, visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
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Job Type: Information Technology