Position Description

Immigration Resources Coordinator, NIJC
Req ID 8469
Location Chicago- City Wide
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Summary : The National Immigrant Justice Center (NIJC) is a legal services organization that represents immigrants, refugees, and asylum seekers seeking legal protection and other benefits before government agencies .   NIJC’s clients have limited or no income and many have limited access to the social service supports that enable them to effectively participate in their legal proceedings. NIJC s eeks a C oordinator to facilitate access to these non-legal service s  


T he Coordinator will serve as the lead person to identify and establish relationships with social service organizations in Chicago and throughout the Midwest to facilitate referrals for NIJC clients to various services, including mental health care, housing, and other benefits . T he Coordinator will be responsible for exercising discretion in work ing with detained and formerly detained clients directly, in a limited capacity . Direct client work will not entail one-on-one therapeutic care , but rather will entail assisting clients in accessing critical social services . This coordination requires a level of maturity and experience w orking across multiple NIJC legal services projects , but with a particular focus on clients who have been impacted by the immigration detention system . T he primary responsibilities in this area will include (1)  serving as the lead in the identification of resources for non-citizens for essential services, such as housing, food, medical and mental health services and working with external partners ; (2) developing a release plan for detained individuals for submission to courts or ICE in connection with release applications ; (3) leading in the execution of release plans for detained noncitizens , ( 4 )  serving as the external liaison with c lients facing prolonged detention with support networks, including therapy, ( 5 ) serving as the lead with clinicians to arrange psychological evaluations for clients, and ( 6 ) serving as the lead person to make referrals for formerly detained clients for services including housing, health care, and others as appropriate. In all circumstances, the Coordinator will work with the legal services team to identify the most effective and appropriate means of interfacing with the client.  


Please note this is not an attorney position , nor is it a clinical position .  This position coordinates services for clients in support of NIJC legal advocacy and does not operate in a separate professional capacity.  


Travel will be required to carry out the program objectives ; provided it is safe to do so . Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.  


Essential Duties and Responsibilities:  

  • Map social services programs and scope of services for Chicago and the Midwest  

  • Lead in the development of external relationships with social services providers to facilitate referrals  

  • Serve as the principal person coordinating release options for clients by securing housing and medical care for clients seeking release, and by securing documentation from supporting networks to support release requests.  

  • Serve as the main liaison with clients facing prolonged detention to connect them to support services.  

  • Serve as the primary liaison with clinicians to arrange for psychological evaluations of detained clients.   

  • Serve as the lead in making r eferrals for formerly detained individuals with respect to housing, health care, transportation, and other services as appropriate.  

  • Serve as the principal point person with legal services teams , particularly those projects serving detained and formerly detained clients.  


Competencies:   To perform the job successfully, an individual should demonst rate the following competencies:  

  • Leadership & Teamwork  Demonstrates leadership a nd autonomy, taking initiative and playing an influential role with respect to this work stream, partnering across NIJC. Collaborates with staff and external partners on all projects.  

  • Oral Communication  - Speaks clearly and persuasively in positive or negati ve situations; Listens and seeks clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Effectively communicates utilizing a variety of technologies such as phone or videophone (i.e. Skype).  

  • Written Communication  - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet target audience needs; Presents numerical data effectively; Is able to read and interpret written information; Effectively communicates and manages electronic communication such as email; Is able to use publisher or other tools to format materials persuasively.  

  • Organizational Support  - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.  

  • Planning/Organizing  - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives  

  • Adaptability  - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Is a ble to deal with frequent change, delays, or unexpected events.  

  • Project Management  - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.  


Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Education and/or Experience: A college degree required with preferred areas of focus and/or experience in psychology, anthropology, sociology, social work, or related concentrations. Master’s or advanced degrees not required, but individuals with such degrees are encouraged to apply. At least one year of relevant experience is preferred . Work done while the applicant was in school can be counted toward this requirement. This position require s experience with vulnerable populations.  

  • Language Skills: Fluency in English is required. Fluency in Spanish is preferred, but applicants who are fluent in another language apart from Engli sh are also encouraged to apply    

  • Fluency in Microsoft Office especially Word and Excel; Ability to maintain and organize large quantities of information in an electronic database  

  • Attention to detail and accuracy: Ability to competently and effectively communicate orally and in writing for a variety of audiences; Ability to manage multiple tasks efficiently  

  • Demonstrated commitment to immigrants’ rights/human rights  

  • Volunteer Management: Ability to train interns, to assist with projects, and a ssign additional tasks on an as- needed basis  

  • Client Confidentiality: Ability to maintain client confidentiality, account for client monies, an d avoid conflicts of interest i n accordance with organizational policies and ethical standards required of the legal profession and the code of professional responsibility .  


Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • While performing the duties of this job, the employee is regularly required to talk or hear.  

  • The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.  

  • The employee must occasionally lift and/or move up to 25 pounds.  

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  


Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • The noise in the work environment is moderate.  

  • This position will require the ability to travel throughout the country, and may include weekend and overnight travel.  


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