Position Description

Financial Counselor
Location St. Dominic Hospital
Department PATIENT ACCESS SERVICES - 7710
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Employment Type:
Full Time 80
Shift:
Day
Other Shift Details:
Job Code:
14024

 

Job Summary

 

Coordinates all financial aspects of patient's hospitalization, including pre admission financial screening, verification of insurance coverage, financial counseling with patients having limited and/or no insurance coverage, collection of necessary admission deposits, and handling of written or verbal inquiries regarding patient accounts. Reports to Director of Patient Access Services.

 

 

Essential Functions

    • Interprets and explains to patients and their families charges, services and hospital policy regarding payment of bills.

    • Requests cash deposits from all Inpatients having limited (less than 60% and/or deductible greater than $2500) insurance or no insurance coverage. Deposit requests will be communicated to the patient/guarantor within 48 hours of admission and will be documented in the patient account notes. Waiver of cash deposits must be approved by Administrator or his designee.

    • Refers potential bad debt and charity accounts to Collection Manager.

    • Handles written and/or verbal inquiries from third party payors.

    • Review and follow-up on BHS Medicaid accounts pending retro certification.
    • Enters insurance benefits.
    • Coordinates with UR necessary information for pre certification of admission.

 

 

Basic college courses are required and a college degree is preferred. Minimum of 2 years related financial experience in a similar setting. Requires verbal and written communication skill and ability to work with minimal supervision. This position has been determined to have no risk of occupational exposure to blood-borne pathogens.

 

 

 

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