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Sr. HelpDesk Administrator

Location: Texas
Position City: San Antonio
Position State:
Position Zip Code: 78006
Country: United States

Description

Duties and Responsibilities:
• Ability to work with Senior Executive Staff.
• Thorough knowledge of application, software installation and maintenance.
• Knowledge of development and maintenance of Life Cycle Management.
• Experience in support and maintenance of Information Assurance Vulnerability Alerts
• (IAVAs).
• Experience with enterprise video conferencing systems (Cisco and/or Polycom preferred)
• Current Certifications or Information Assurance Workforce (IAWF) equivalent:
            o CompTIA - Security+
            o Modern Desktop or Server Operating System (e.g., Windows 10, Windows Server 2016, etc.)
• Minimum of three (3) years of IT Experience at the help desk level.
• Familiarity with IT hardware and peripherals (hard drives
• Working knowledge of Microsoft Operations Systems
 


REQUIRED SKILLS AND EXPERIENCE

• Minimum of three (3) years of IT Experience at the help desk level.
• Security+ 
• Secret Clearance 
• Experience in support and maintenance of Information Assurance Vulnerability Alerts (IAVAs)


 
REQUIRED EDUCATION

• BS or equivalent

 

REQUIRED SECURITY CLEARANCE

• DoD Secret Clearance is required
 


EOE M/F/Disability/Vet





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