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Computer Operator/ IT Operations Support

Location: Ohio
Position City: Columbus
Position State:
Position Zip Code: 43085
Country: United States


Maintain and return customers to normal IT Operations, as soon as possible, with the smallest possible impact on the business activity of the organization’s end user(s). Shall provide local and remote Technical Support Services for end user support on the NIPRNET and SIPRNET for DLA users/customers/activities located in the defined service locations.  



• Ability to evaluate state-of-the-art computer hardware and software and its application to support specific requirements and to interface with other equipment and systems.
• Ability to troubleshoot bottlenecks and propose recommendations for their elimination and make recommendations for system improvements that will result in optimization of development and/or maintenance efforts.
• Will require on-site travel using personal vehicle, company van, company golf cart or another motorized vehicle.


• Minimum two (2) years of relevant experience
• Must have an Active Secret Clearance
• U.S. Citizen
• Must have valid state driver’s license, personal vehicle and proof of insurance. 
• Must be fully 8570 compliant and hold one of the following IAT Level II or III certifications:
    o Security+CE
    o CASP CE
    o CCNA Security
    o CYSA+
    o GICSP
    o GSEC
    o SSCP
    o CCNP Security
    o CISA
    o CISSP (or Associate)
    o GCED
    o GCIH 

• And one of the following computing environment certifications must be taken after starting on the position: 
    o 98-349 – Windows 10: Windows Operating System Fundamentals
    o MCDST
    o Bomgar Remote Support Administrator 
    o MCSA: WS2012, WS2016
    o MCSE: WS2012, WS2016
    o MCITP SA: WS2012, WS2016
    o MCITP EA: WS2012, WS2016
    o MCITP Data Base
    o Any Microsoft Certified Solutions Master (MCSM)
    o Any Microsoft Certified Master (MCM)
    o MS Networking with Windows Server 2012 or 2016
    o MS Identity with Windows Server 2012 or 2016
    o Certiport IT Specialist
    o Windows Operating System Security certification
    o MTA


• Must have an Active Secret Clearance


EOE M/F/Disability/Vet

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