The Software Developer Authentication (Remote) will be responsible for supporting the design, development, maintenance, administration, and continuous improvement of enterprise Service Management solutions in ServiceNow. The successful candidate will collaborate with the existing internal ServiceNow team (and customers) following industry standards with day-to-day activities and development projects. Development efforts will include (but are not limited to) custom portal pages, modules, application development, API and software integrations, customized web pages, user interface policies, scripts, etc. The ServiceNow Administrator will lead the administration of ServiceNow to include upgrades, updates, etc. as needed.
This is a remote / virtual / work from home position that can be accomplished from anywhere in the continental US; requires high speed internet connection to work effectively.
Required Skills and Experience
• Bachelor's degree in Computer Science or other related field/concentration and three (3) years or more experience, additional four (4) years of experience in lieu of degree
• Two-plus years of professional experience in design, development and/or Administration in ServiceNow
• Certified ServiceNow Administrator
• Fundamental understanding of ServiceNow platform capabilities:
o Experience implementing best-practices and procedures
o Working knowledge of ServiceNow components such as Change Management, Service Catalog, Problem Management, Incident Management, CMDB, Asset Management, Knowledge Management, etc.
o Ability to provide ServiceNow customization and configuration including but not limited to: scripting, workflow administration, report setup, module customization, data imports and third-party software integration.
• Strong interpersonal and communication skills
• Ability to work independently and multi-task effectively
Desired Skills and Experience
• Certified ServiceNow Developer
• Experience integrating API services with scripts/code to create customer facing solutions
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Required Clearance
Must currently possess an active DoD Secret clearance.
EOE M/F/D/V
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