The Cloud Administrator will support cloud-based and on-premise systems and perform monitoring, patching, upgrades, and troubleshooting. The System Administrator will also assist the Service Desk in diagnosing and addressing technical system and user issues across multiple information systems:
• Support system deployments to multiple environments (Stage, Training, Production, and more)
• Capture artifacts to support security reviews and Authorization to Operate (ATO) assessments
• Assist in Active Directory domain management, including analyzing, troubleshooting, and implementing Group Policies, OU structures, and domain server upgrades
• Perform updates of Windows and Linux environments
• Perform basic operating system security hardening
• Perform troubleshooting for system issues, deployment issues, end user issues, including log analysis
• Perform daily reviews or inspections of system backups, AWS CloudWatch Alerts, Elasticsearch Observability, and system accessibility
• Developing standard operating procedures (SOPs) and other process documentation
• Implement CloudFormation and script automation and configuration management to streamline operational processes
• Monitor and optimize costs within the cloud environments, including service tiers and management usage to stay within budget
• Collaborate with other teams to implement appropriate cloud solutions and maintain accurate and up-to-date documentation of the cloud infrastructure including diagrams, configuration details, and operational procedures
Required Skills and Experience
• Bachelor’s degree in Computer Science or similar field (Experience may be considered in lieu of a degree)
• 2 years’ experience managing AWS infrastructure
• Proficiency in Windows Server operating systems and Active Directory domains
• Experience with AWS mainstream cloud service offerings
• AWS Cloud Practitioner or another relevant AWS certification
• Experience with a microservices architecture and tools
• Experience gathering artifacts to support ATO assessments
• Excellent interpersonal, verbal, and written communication skills
Desired Skills and Experience
• Experience with Elasticsearch and AWS OpenSearch
• Windows or Linux operating system certifications
• Strong understanding of networking concepts such as DNS, VPN, DHCP, TLS, IP subnetting and routing
• Demonstrated ability to automate infrastructure tasks such as infrastructure as code
• Experience with AWS Firewall management
• Demonstrated experience supporting FISMA authorizations
EOE M/F/D/V
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