Don’t skip a beat, apply to Exertis | JAM!
Job Title: Sales Support Associate
Hourly Range: $18.75- $19.25 per hour
Division: The Music People, Inc.
Location: Berlin, CT (Hybrid Office / Home)
Hours: Monday to Friday 9:00AM – 5:30PM
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
The Music People is looking for a Sales Support Associate who will be responsible for performing a high volume of transactional type work and departmental support projects.
The ideal candidate will have a strong attention to detail and will provide administrative support to business operations by performing processing tasks such as order entry, customer service documentation, purchasing folder support, ERP data update projects and team-based problem solving/projects.
Work Schedule:
- Work standard daily 8-hour work schedule with a ½ hour lunch.
- Tuesday & Wednesdays are required in office days; remaining days will be remote from home.
Responsibilities:
- Creating orders from inbound PO’s and internal requests from sales or other departments
- Creating RMA documentation from submitted Customer Service requests.
- Maintaining ETA/PO Details from Inbound Supplier communication
- Shipment updates and freight quoting updates to ensure best shipping options.
- Monitoring Phone Queue and addressing questions from End Users/Customers
- Work with larger Sales Support Team on ongoing projects/initiatives.
- Perform other duties as assigned, supporting various departments as needed.
- Maintain and update department documentation, processes, and procedures.
Skills:
- Well, organized in the workspace and use of the computer.
- Excellent time management skills
- Ability to manage multiple tasks and prioritize.
- Ability to deal cooperatively with staff, contractors, and visitors.
- Ability to demonstrate critical thinking and problem-solving skills.
- Succinct and effective verbal and written communication
- Strong attention to detail
- Eager to learn and flexible to changes in a high-volume, fast-paced work environment.
Experience Level:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers, factories.
- Work effectively as a team contributor on all assignments.
Ready to join our team? Here is why we are one big, happy JAMily…
- Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
- Wellness Incentive Program, and an Employee Assistance Program.
- 401K matching program.
- Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
- We value work life balance and offer a causal and fun environment.
- Lively social calendar… there’s always something for everyone!
- Generous employee discount on all our cool gear.
- On-going learning opportunities.
- Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings! Apply Online!
#JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
|
