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Live Chat Representative
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OutPLEX is looking for motivated and energetic individuals to work with us! Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Since they function on the front line of customer service, it is important that chat agents be comfortable communicating directly with customers. This position may be virtually from home or in office. Office location in Chapinero, Bogota area.
Duties and Responsibilities:
Skills and specifications:
· Must be able to read, speak and write in English
· Must be able to type 50 WPM with 0 errors
· Must be proficient on the computer which includes being able to navigate around the web
· Must be motivated and sales driven
· Interpersonal skills and strong communication skills is a must!
· Must be able to multitask (you will be taking 3 chats at a time)
· Chat experience is a plus
· Paid training
· Comfortable working environment