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Network Engineer

Location: Bogota, Colombia
Job Code: 174
# of Openings: 1


Company Overview:

OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing – outstanding agents who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center that supports recognized brands with Teleservices and Live Chat.



We are looking for a Network Engineer to design, implement, maintain, and support our growing network infrastructure. You will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.



-Sustain the necessary data throughput rate by monitoring networking activity and maintaining existing equipment.

-Establishing and maintaining Site to Site Virtual Private Networks from on premise to Microsoft Azure end points

- Establishing and maintaining Firewall rules and policies that are aligned with company security compliance needs within Microsoft Azure.

-Creation of IP NAT rules as needed.

-Maintain the company phone and network system and work closely with the service providers to keep the lines active.

-Respond to network connectivity issue tickets and resolve any wireless communication issues within the confines of the office.

-Collaborate with third-party support and service vendors to ensure that the network stays operational.



- Bachelor's Degree in Information Technology or related field.

- Cisco Certified Internetwork Expert (CCIE).

- Virtualization experience. (Must have)

- Experience with Microsoft Azure Network Architecture and Design

- PCI Compliance experience. (PLUS)

-Desktop support with ability to maintain network infrastructure, network

equipment i.e. switches, routers, firewall, Active Directory.

- Minimum  3 years experience

- Experience in BPO space

- Bilingual English and Spanish a MUST! 

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