Company Overview
OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing – outstanding employees who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center providing sales and services from some of the most recognized companies today!

Job Description
We are seeking resourceful and goal driven Customer Service Agents to represent a well stablished insurance company based in the USA, fielding calls and emails either from customers or third parties (banks, lenders, mortgage companies).

Benefits:
-US$500 hiring bonus.
-RD$ 225 per hour.
-Incentives.
-Breaks are paid.
-Office-like schedules & weekends off.
-And more. Text us via whatsapp for more information: 829-954-1659

Requirements:
-Dominican Cedula.
-Awesome English.
-1 year of experience performing Customer Service within call center settings.
-Multi-tasking skills.
-Fast-paced & flexible.
-Reside in Santo Domingo.

Responsibilities:
-Verifiy customers' identities.
-Obtain or provides copies of insurance policy declarations, evidence of insurance
  and/or receipts when requested.
-Record activities regularly and accurately in appropriate systems.
-Cover requests originated via email, web forms, DocuSign or other off-phone means.
-Handle requests to completion.
-Tasks are not limited to the aforementioned.