HELOC New Acquisition Analyst

Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. A promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career.

The HELOC New Acquisition Analyst leads the HELOC portfolio transfer testing and new loan flow plan setups. This position performs, reviews and oversees trial MSP pre-boarding and post-boarding quality control testing. The analyst advises and aids new clients on HELOC processing procedures and reviews and implements ELOC related enhancements within MSP. This position also coordinates and implements process improvement initiatives and all department training.

Responsibilities:

• Coordinates and performs intensive pre/post-boarding quality control testing on all HELOC products
• Reviews all new client HELOC product documents to determine serviceability
• Analyzes, identifies, measures and resolves potential issues with incoming client’s data files
• Conducts ELOC reporting and analysis on quality testing results
• Identifies staff development opportunities and coach staff based on quality control findings
• Works with Implementations, New Loans and Conversions areas to ensure data integrity trends are addressed prior to loans boarding
• Participates and leads in conference calls with clients and Black Knight Analysts to resolve data and processing challenges related to on-boarding
• Receives and reviews MSP enhancements for HELOC and implement all changes as necessary; review new IP enhancements and determine applicability
• Creates and improves upon and maintain Portfolio Transfer Checklist
• Constantly identifies portfolio risk data integrity items and assist in implementing control mechanisms
• Appropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for Cenlar’s reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• Bachelor’s Degree or equivalent experience
• 3-5 years of servicing experience
• Advanced knowledge of HELOC processing within the Black Knight servicing platform
• Knowledge on Black Knight transaction layouts and testing
• Project management proficiency
• Excellent analytical and math abilities
• Proficiency in all Microsoft applications
• Strong communication skills

Total Rewards:

At Cenlar, you’ll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement.

Cenlar is a drug-free workplace and an equal employment opportunity/affirmative action employer M/F/D/V/SO.