Position Description

Patient Accounts Specialist - Northshore University Health System - Evanston, IL
Location Evanston, IL
Job Function Administrative
Employer Name NorthShore University Health System
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Patient Accounts Specialist 

NorthShore University HealthSystem (NorthShore) is a premier integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the United States. Headquartered in Evanston, Ill., NorthShore is a non-for-profit organization comprised of four hospitals – Evanston, Glenbrook, Highland Park and Skokie. The system includes a 950+ physician multispecialty group practice with 130 locations across Chicagoland. NorthShore has annual revenues of $2.1 billion and employs more than 10,500 people.  When you work for NorthShore, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Position Overview
We are currently seeking a Patient Accounts Specialist for our Patient Registration department located at Evanston Hospital in Evanston, IL. This is a part-time position and is limited benefits eligible. Hours will be scheduled evenings, every other weekend (rotating weekends), 3pm-11:00 pm - 20 hours weekly

In this role, you will:

  • Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
  • Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
  • Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations

Our ideal candidate will have:


  • High school diploma or equivalent required; college degree preferred
  • One year customer service experience in a healthcare or health insurance related field required
  • Typing speed of 30 wpm required, one year computer experience required
  • Basic knowledge of medical terminology and insurance industry terminology preferred
  • Steady tenure (2+ yeras in previous roles) required
Please explore our website (www.northshore.org) to better understand how NorthShore delivers on its mission "to preserve and improve human life" through superior clinical care, academic excellence and innovative research.

NorthShore is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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