Position Description

Remote Customer Service Representatives
Location Remote
Employment duration
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REMOTE Customer Service Representatives

Who you are:

You are customer service.  The phone, and the callers on the other end of the line, don’t scare you.  In fact, making them happy makes your day.  You don’t just want to follow a boring script handed to you by corporate. You know your products, your solutions, what your customer needs and how to work with your supervisors and the appropriate teams to make that happen.  Now join a company that celebrates that!

Who we are:

We are Custom Decorators, Inc.  The largest (and growing!) international Interior Design sales organizations you’ve never heard of (maybe!) We sell luxury décor products throughout the US and Canada on behalf of major retail partners like The Home Depot, Macy’s and Costco. We get to talk about the pretty stuff ALL DAY LONG.

What you need to have:

  • Call Center Experience
    • Multiline phone and computer system experience
    • The ability to talk and write detailed notes, all at the same time
    • Proven history of meeting your call metrics
  • An awesome personality and great sense of humor
    • Who wants to work with jerks? NOT ME!
  • Drive, determination, ability to get the job done
    • Who wants to work with lazy people? NOT ME!

What we will offer you:

  • An immediate, living wage compensation
  • Remote, work-from-home-life FOR LIFE
    • Stay in your jammies all day as long as you’re delighting customers
  • Full and complete adoption into the CDI family after 90 days
    • Full and comprehensive benefits, including 9 paid holidays in addition to your generous PTO bank
    • Growth opportunities, so many growth opportunities.  Did I mention we’re growing?
    • Awkward conversations around the Thanksgiving table… kidding!