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Position Description

Front Office Attendant
Company NRMA Parks & Resorts
Location QLD - Gold Coast - Biggera Waters
# of openings 1
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Take a career road trip with us at NRMA Treasure Island Holiday Resort - an award-winning Holiday Resort centrally located on the Gold Coast.

NRMA Parks and Resorts are an industry leader in the dynamic Holiday Park sector, offering a wide range of services and currently either owning or managing 55 properties in iconic tourism locations around Australia. We are a wholly-owned entity of the NRMA, Australia's largest member-owned organisation with over 100 years of operations in motoring and tourism services. Securing a role within our reputable organization and dynamic industry will provide an opportunity to place a road marker on the next milestone, in your career journey.

As the Guest Services Host, you will be the first point of contact for our guests. You will ensure the highest possible standards of efficiency and professionalism in our Front Office. The successful candidate will have the following;

Our boxes to Tick:

  • Outstanding customer service  skills and be well presented, with a friendly and welcoming demeanour
  • Passionate about  everything you do with a drive to be the best you can and drive the team
  • Team-oriented  with a "lead from the front" kind of mentality
  • Great problem-solving skills  and the ability to multitask, supporting your team and guests
  • Experience  in the hospitality industry will be highly regarded
  • Park Management system experience (Newbook and/or RMS preferred)

This position may involve morning and afternoon shifts over any seven days. The successful candidate must be available for a variety of shifts including weekends, school and public holidays.

The Perks!
Excellent NRMA Group Benefits
My NRMA Membership
Great team culture

For further information about NRMA Holiday Parks and Resorts you can visit our website www.nrmaparks.com.au

Please Note: All successful candidates at NRMA Parks and Resorts will be subject to a mandatory pre-employment screening process.

We are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people.

We thank you for your application in advance. Due to anticipated high volume of applications, only successfully shortlisted candidates will be contacted.

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