Careers

Position Description

Patient Service Representative Quick Care FT40
Location Kirby Medical Center
Job Code 1114
# of openings 1
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Description: Full-time 40 hours per week position available working various hours at Kirby Medical Group Quick Care.  Hours could include Monday-Friday 7am-7:30pm and Saturday 8am-4:30pm. Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.  Will greet and register patients, collect co-pays, reconcile petty cash, relay messages, schedule return appointments, refer to ancillary services, file and assist with various office tasks as directed.

Qualifications

  • One year experience in office setting or hospital setting preferred.
  • Experience with billing and insurance preferred.
  • Customer service focused.
  • Computer and telephone skills required.
  • Ability to multi-task and help with varied job assignments.

Benefits:

  • 40 hours of PTO effective date of hire.
  • Health, Dental, Vision and Life insurance effective date of hire.
  • Generous 401 (k) match effective after 90 days.
  • Uniform allowance bi-annually.
  • Quality/Goal incentive annually.
  • Free Wellness Program.

Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with   satellite clinics   in Atwood, & Cerro Gordo, IL.  Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical   equipment  . Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.

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