Position Summary 

The Operations Coordinator provides administrative and customer service support to the following Field Operations Management teams, ISP, OSP, Splicing and Technical Services. 

Job Responsibilities

• Initiate customer contact regarding order acknowledgment, scheduling and completion
• Coordinate site access and confirmation schedule with customer point of contact 
• Assist Project Manager with acquiring subcontractors and temporary manpower, as needed
• Coordinate equipment and vehicle rentals for projects, as needed
• Submit start work notifications to the municipalities, request traffic control and track permits
• Print new project documents and assemble new field job folders, following checklist provided
• Download cable test equipment and save files to digital folders
• File all project documents appropriately
• Assist with any document scanning and filing pertaining to project close-out

• Other duties as assigned 

   

   

Education/Experience/Qualifications

• High school diploma or equivalent required
• Three years of administrative customer service experience required
• Experience in construction or telecommunication industry preferred
• Must be proficient in Microsoft Office
• Strong organizational skills and ability to adapt quickly to changing project needs and priorities
• Must have a valid driver's license and be insurable 

Comprehensive benefits package including Medical, Dental, Vision, Life, Short and Long-Term Disability Insurance, 401k Retirement plan with Company match, generous PTO that starts accruing on your first day of employment, paid holidays, referral bonuses and more.

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