Position Description
Employment Type
Full Time
Position Location
CA Chico
ID
6348
Get to Know Us
Ken Grossman started Sierra Nevada in 1980 with a hand-built brewhouse and the odds stacked against him. That passion forever changed the course of American craft brewing and launched a beer revolution that's in full force today. Turns out, good beer can do a lot of good, and Sierra Nevada became a cornerstone for both its innovation and its care for the Earth and its people. We’re committed to advancing a culture of inclusion and believe diversity in all its forms makes us stronger. We keep pushing boundaries, whether that’s in the brewhouse, with sustainability, or in the great outdoors.
Get to Know This Role
The FOH Manager is a position whose responsibilities include but are not limited to managing day-to-day operations of service, hospitality, food quality, guest satisfaction, money handling, and maintaining a clean and welcoming environment for our guests and employees. Duties include, but not limited to, interviewing, training, scheduling, ordering, and performance reviews. The FOH Manager, who will report to the Assistant General Manager, is responsible for the overall satisfaction of our guests visiting our onsite Food and Beverage operations, while simultaneously managing financial responsibilities and employee relations. The FOH Manager is responsible for developing a comprehensive knowledge of all FOH responsibilities while working a variety of shifts to perform all of these skills as assigned.
What's In It For You
We’re committed to our employees and work hard to prove it. For starters, we’re offering $19.52 to $30.16 hourly compensation for this role. Individual offers are based on skills, experience, and qualifications, and geographical location.
But base pay is just the beginning. We support your future by offering a generous 10% company match on 401(k) contributions, providing learning and development opportunities, and fostering your safety at work with ongoing trainings, state-of-the-art equipment, and preventative care. We offer medical, dental, and vision insurance, an onsite medical clinic, as well as mental health and well-being benefits including paid sick leave. We foster a culture of work-life balance and always encourage employees to use and enjoy their generous paid time off.
But base pay is just the beginning. We support your future by offering a generous 10% company match on 401(k) contributions, providing learning and development opportunities, and fostering your safety at work with ongoing trainings, state-of-the-art equipment, and preventative care. We offer medical, dental, and vision insurance, an onsite medical clinic, as well as mental health and well-being benefits including paid sick leave. We foster a culture of work-life balance and always encourage employees to use and enjoy their generous paid time off.
What You Will Do
- Actively participate and ensure positive guest experiences in all areas of property and, when needed, act and respond appropriately to any guest issues in a timely matter
- Provide clear and professional communication to team members about current daily specials, promotions, company messages and policies and hospitality focuses
- Provide feedback and review operations to identify any problems, concerns, and opportunities for improvement
- Participate in interviewing, onboarding, and training new hires
- Accurately manage financially driven goals and monetary responsibilities
- Actively participate in daily, weekly, monthly trainings and operational updates to ensure up-to-date knowledge
- Ensure all equipment, tools, and working areas are safe, clean, well maintained, and in proper working condition
- Write performance related counselling documentation to be reviewed prior to delivery
- Mentor direct reports and assist them with working through their development
- Will be assigned additional work within the restaurant operation as needed
- Follow and enforce all SNBC policies and procedures
- Uphold standards which exceed regulatory industry standards for health code, quality, and cleanliness
- Follow and enforce all local/state laws and regulations regarding responsible alcohol service
Please Apply if You Have
- Associate's Degree Hospitality Management or Culinary Arts preferred
- 3 years in food and beverage industry required
- 1 year experience in a full-service restaurant preferred
- 1 year supervisory experience required
- A pattern of regular, prompt, and dependable attendance required
- Strong knowledge and understanding of hospitality and restaurant workflow
- Ability to work effectively as part of a team while undertaking a leadership role
- Proficient written and verbal communication skills
- Basic knowledge of restaurant compliance requirements: on and off-site regulations
- Ability to be self-directed in completion of short-term projects
- Ability to motivate employees to work as a team to ensure food and service meet appropriate standards
- Must be able to perform all POS functions, including opening and closing procedures, comps and voids, and back-office administration
- Basic computer knowledge, specifically Outlook, Word, and Excel
- Ability to effectively respond to feedback from guests, peers, employees, and management
- Demonstrates attention to detail, with the ability to manage several priorities and apply appropriate judgment
Additional Requirements to Consider Before Applying
- You must be at least 21 years of age to perform the duties of this position for Sierra Nevada Brewing Co.
Before applying for this role, please review the full job description, including the physical demands and working environment: https://sierranevada.jdxpert.com/ShowJob.aspx?EntityID=2&id=2023
** This position will remain open until filled; online applications will be reviewed weekly **
Sierra Nevada Brewing Co. is an Equal Opportunity Employer