Position Description

Associate Business Solutions Analyst
Location Washington, DC
Department Information Technology
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As the leading advocate for the real estate finance industry, MBA is committed to providing our members with unmatched value and unparalleled benefits. In doing so, we recognize that our most valuable resource is our employees. MBA prides itself on sourcing top talent from all fields and is committed to investing in a culture where communication is essential, diverse voices are encouraged, and embraces inclusion for all.

  • Competitive salary and benefit packages
  • A culture committed to diversity, equity, and inclusion 
  • Hybrid work schedule that supports work-life balance
  • Professional development opportunities

If you are looking for a career-defining opportunity, share similar values, and are ready to make a difference in the real estate finance industry, look no further. Apply today!

SUMMARY:

The Associate Business Solutions Analyst is responsible for assisting the Associate Director, Business Solutions to ensure effective operations and maintenance of MBA’s systems, including Association Management System (AMS), and its integration with various third party and custom applications, custom built applications, and MBA’s websites. In doing so, the incumbent will help ensure that MBA staff maximize the out-of-the-box capabilities of these systems, and in the process limit the number of costly customizations by learning the technical aspects of the third-party systems.

The incumbent will work closely with Associate Director, Business Solutions, AMS Administrator, and MBA business process owners, understanding and documenting those processes, and developing AMS-based solutions and training.

The incumbent will be responsible for assisting with the management of MBA’s ticketing systems used by the Business Solutions team and managing the monthly release documents and schedule as necessary.

SPECIFICATIONS:

  • 1-2 years of experience implementing and supporting AMS installations
  • Experience working with AMS platform (Aptify experience preferred)
  • Knowledge of SQL, SSRS and ODBC databases preferred
  • Experience documenting process flows and business requirements
  • Excellent communication skills, both written and oral
  • Bachelor’s Degree or equivalent experience
  • Detailed-oriented
  • Customer service-oriented

 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

All MBA employees must be fully vaccinated against Covid-19.

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