The Information Technology Internship provides a tremendous opportunity for a degree seeking individual to learn and becoming familiar with the Information Technology industry. Interns will gain experience in many different aspects of New Enterprise’s IT operations. Depending on length of internship, interns will be exposed to various aspects of the IT Infrastructure. Ideally, this program will help guide interns toward a career path that aligns with their interests and abilities. In addition, this program seeks to provide permanent employment opportunities upon graduation.

Internship Structure

A mentor will be assigned to each intern and will remain with the intern for the duration of the internship.  In addition, interns will interact with key positions across the entire NESL Corporation including Project Managers, Plant Superintendents, Area Managers, Departmental Managers, and vendors. These interactions and relationships are intentionally designed to help the intern develop their skillset and grow professionally.

Rotational Assignment Overview

Rotations will vary from office work to field and operational assignments. The primary function in each assignment will be to assist day-to-day processes and operations and create a work product through proper documentation. In addition, all interns will be responsible for learning and adhering to required safety protocols within each assignment.

Travel to and from assignments and jobsites will be required. Travel will be provided by NESL.

Service Desk Operations

• Assists the Service Desk and IT Operations to deliver technology support to the business.        
• Assist with the deployment of new equipment.       
• Assist with software installs.      
• Assist in collecting information for the equipment inventory.   
• Assist in printer issues. 

Qualifications

• Must be actively enrolled in degree program in Information Technology, or related field.
• Computer proficiency in Windows 10/11, Microsoft Excel, Word, and Outlook.
• Coursework or experience related to customer service, computer hardware, security, servers is beneficial but not required
• Strong analytical, organizational, interpersonal, verbal, and written communication skills.
• Strong customer service skills and attention to detail.

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.