Position Description

Manager, Real Property Operations Support
Location QC, Montreal - Quebec Regional Office
Requisition Number 7089
Openings 1
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Who Can Apply?:
Internal (DCC Employees Only)
Salary Range:
$106,763 - $138,792
Employment status:
Continuing
Term Length:
Security Level:
Reliability
Language Requirement:
Bilingual Preferred
Closing Date:
04/11/2025
Country:
Canada
Employee Referral Program Level:
N/A
Position Reporting To - Title:
Manager, RP Ops. Sup.&RSLL,PPM

 

 

The Manager, Real Property Operations Support, oversees the delivery of support services such as procurement planning and advice, contract management oversight and reporting, program development planning and management, and business performance and metrics to the Client-Partner’s Real Property Operations Unit in the region. The incumbent collaborates with site managers and regional management to identify and provide resources and solutions to ensure effective and efficient service delivery, in accordance with corporate direction, policies and procedures. The incumbent leads a team of professionals and manages the human resources responsibilities for the team. The incumbent also manages the Client Partner relationship. The incumbent develops creative solutions and ensures the team is focused on collaboration, and quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary

  • Collaborate with DCC site managers and regional management to identify and provide resources and solutions to ensure the effective delivery of services to the Client-Partner
  • Provide billable support to the Client-Partner Real Property Operations Unit on program planning and development in the region, including offering input on DCC services, contracting timelines, industry capabilities and other aspects of program delivery
  • Act as the primary contact for, and understand the needs of, the Client-Partner to determine optimum service delivery
  • Manage and support the delivery of DCC services to the Client-Partner, including service line and site integration
  • Ensure DCC employees understand Client-Partner program requirements and expectations by sharing information and fostering effective communication between the sites, the Client-Partner and the regional office
  • Provide technical advice and direction to DCC employees
  • Support and promote regional and national objectives, as outlined in the Corporate Plan
  • Promote and manage business development opportunities
  • Develop and maintain effective relationships within DCC, and with industry, the Client Partner and/or stakeholders
  • Ensure quality standards are met, in line with corporate and Client-Partner expectations
  • Manage risk
  • Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, and manage performance)

Other

  • Support the regional service line arrangement, review monthly usage, amend information quarterly and respond to Client-Partner requirements
  • Ensure compliance with corporate and industrial security policies and procedures
  • Write high-level documents or oversee the writing process, when necessary
  • Other duties as assigned

SKILLS 
General and Specific Knowledge

  • Best practices, methods, trends and legislation in real property, land use, facility management and maintenance and other related industries
  • Best practices and trends in strategic planning, financial management and human resources management
  • Project, contract and risk management principles

Formal Education and/or Certification(s) and Experience

  • Minimum: university degree in engineering, architecture, environmental studies, business or related field with six years’ relevant experience, or the equivalent
  • Preferred: additional training in project management, business administration, human resources and/or leadership

Abilities

  • Use applicable computer software and operating systems
  • Apply project, contract and risk management techniques
  • Demonstrate business acumen, leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP

  • Lead and manage direct reports 
  • Lead project teams and collaborate with others in the region
  • Provide functional direction and advice to other employees and to the Client-Partner

WORKING CONDITIONS

  • Typical office environment with occasional travel
  • Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment

To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada.  As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.

DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.

The appropriate security clearance is a condition of employment and it is the candidate’s or employee’s responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC.  Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

  • criminal record checks

  • reference checks

  • previous employment

  • open source checks

  • credit/financial status


DCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.


Be part of a diverse and inclusive workplace!

At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community. We also welcome applications from those who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information.

DCC is an equal opportunity employer and will consider all requests for accommodation based on a medical contraindication, religion or another prohibited ground for discrimination under the Canadian Human Rights Act. Should you require accommodation, please email careers@dcc-cdc.gc.ca.

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