Title | Clinical Account Executive
Department | CO1SAS/MKT CORP
Reports To | Regional Sales Director
Overview:
Successfully execute all sales strategies and objectives as defined by strategic and sales business plans in order to achieve the budgeted goals set and help position future growth.
Essential Duties and Responsibilities:
- Build and maintain strong customer relationships through ongoing customer service, support and implementation of Company’s value proposition
- Responsible for prospecting and development of new accounts and the growth of existing accounts through enhancement to customer relationships and communication of technical and medical product information
- Execution of the Company business plan and strategic initiatives to meet or exceed annual projected budgets
- Facilitate interactions with Company/Business Partner resources to assist customers with Billing, Reimbursement, Customer Service, Medical Affairs, Marketing, or other customer-related needs, including sales presentations in a professional and effective manner
- Effectively communicate across all Company departments and with Management on all commercial sales and service related items
- Assist in the preparation of price quotations and contracts, contract negotiations and finalizing sales for potential customers
- Perform clinical in-services and provide education programs for professional staff, i.e. doctors, nurses, and other key healthcare staff through 1:1 presentations, round table discussions, and formal presentations
- Work with Sales Leadership to design and implement marketing and educational strategies for the promotion and growth of molecular imaging
- Assist customers in initiating their PET program through facility design, licensing, hot lab set-up, protocol development, etc.
- Maintain a working knowledge of products, services, and business intelligence
- Assist in the planning of sales exhibits, attend trade shows, and participate in education and training conferences
- Assist Regional Director’s in completion of monthly business reports, and annual projections/forecasting of all territory sales related metrics
Qualifications
- Must be persistent, energetic, capable of working independently and available to travel via all types of transportation
- Bachelors’ degree in Science, Medical or Clinical related field
- Three to five years of medical sales experience; Nuclear Medicine or Medical Imaging experience a plus
- Proven experience in superior interpersonal and verbal/written communication skills for interacting with customers and vendors
- Established track record of building strong relationships through a highly customer-service oriented mindset
- Strong project management and applications experience (MS Excel, PowerPoint, etc.) with the ability to prepare and present at an executive level
- Working knowledge of Salesforce CRM or other similar Customer Relationship Management software
- Experience in strong negotiation and contract management
- Strong attention to detail
- Robust interpersonal and communication skills
- Ability to influence and communicate cross-functionally with all levels of management
- Aptitude to deal with confidential information
- Clean driving record and ability to travel to accounts and trade shows as necessary
- Experience in problem solving and strong customer service skills