Position Description

Restaurant Assistant General Manager
Location Greater Atlanta Area
Requisition ID 1613
# of Openings 1
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King’s Hawaiian has been a family-owned business since 1950 when Robert R. Taira opened his bakeshop in Hilo, Hawaii. 70 years later, the King’s Hawaiian brand is headquartered in Los Angeles, still family-owned, and always looking for new ways to deliver on our mission “to deliver irresistible Hawaiian food and aloha spirit that families enjoy everywhere, every day.”

What started as loaves of delicious, sweet Hawaiian bread has now successfully expanded into multiple product lines, retail products, two restaurant locations in California, and factories on both coasts. Now, the Taira Family wants to further the celebration of Hawaiian food with an exciting new restaurant in the Greater Atlanta area. 

The Taira Family is committed to maintaining the shared values and sense of ‘Ohana (the Hawaiian word for “family”) that are core to the King’s Hawaiian brand. When we invite new members to join our ‘Ohana, we seek those who have high emotional intelligence, outstanding thinking skills, and “Aloha Behaviors”: Excellence, Dignity, and Telling It Like It Is In a Way That Can Be Heard. Members of our ‘Ohana are high performers and curious learners who treat each other with respect and accountability. This is what we seek in all ‘Ohana members at all levels.

Summary:

King’s Hawaiian is excited to bring Hawaiian Food to our ‘Ohana in the Greater Atlanta area.  We are seeking an Assistant General Manager for our new restaurant to help us create an experience for the community by sharing irresistible food. The ideal candidate will exemplify our mission to the community as well as support and deliver on our vision to be “the global leader in the Hawaiian Food Category”.  This person is motivated by creating an environment for people to break bread together, and more importantly, proud to be part of an ‘Ohana that shares the Aloha Spirit.

Job Requirements:

Reporting to the General Manager, the Assistant General Manager is an extremely valued leadership position within the restaurant and is responsible for leading and energizing the team to create daily Aloha Experiences for our guests. Leadership roles are expected to lead with self-awareness, “curious, collaborative, and critical thinking”, and have a strong bias towards action. Responsibilities for this position include but aren’t limited to:

  • Assist the General Manager in overseeing all daily restaurant operations with the goal of exceeding all guest expectations
  • Provide consistent leadership and encouragement to lead team members during business hours
  • Cultivate a diverse and welcoming culture of Aloha for all guests and team members
  • Maintain an excellent level of food, service, health, and safety standards to ensure guest and team member safety
  • Conduct leadership team meetings and collaborate with executive leadership as necessary
  • Schedule effectively to meet all target labor goals
  • Develop and execute all local marketing efforts to drive traffic and community involvement
  • Consistently apply, maintain and improve systems, tools, and processes in a manner that produces measurable outstanding results by department
  • Identify, interview, train, and develop a highly productive, cross-functional team of employees

Skills/Experience:

  • High School Diploma or GED
  • 1-3 years of experience within a leadership position
  • Proficient in English with clear verbal and written communication skills
  • A true Aloha Spirit: Phenomenal guest service and hospitality skills
  • Basic math and computing skills
  • A “curious, critical and collaborative” problem solver who is always eager to learn
  • Strong emotional intelligence with the ability to provide feedback and coaching to team
  • Leads people, doesn’t manage people
  • Proficient in all restaurant positions and able to support all of them as needed
  • Self-motivated with the ability to see what is needed to be done with little direction
  • Strong organizational skills
  • High attention to detail
  • Must thrive in a fast-paced team environment
  • Must be flexible on schedule and process, able to adjust and change easily
  • Ability to walk and stand for extended periods of time during shift
  • Ability to arrive on time ready to work for all assigned shifts including, nights, weekends, holidays, and overtime as needed

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ‘ohana.

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