Position Overview

The Sales Support Administrator supports outside sales and is professional in all aspects of the sales cycle and customer service. This position is also be responsible for providing support on bid proposals working with the sales teams and vendors.

Responsibilities Include:

• Customer Support, price changes, UPC issues, cost support, credit/billing issues, and formulary updates.
• Convert vendor items to company comparable stock items.
• Conference calls regarding account updates and new account rollouts, communicate network info to sales team, follow up on delivery issues, back orders, work through Credit Issues with Credit Dept, work with sales on Network concerns.
• Make and adjust all Network formularies- item adds, deletions, and modifications.
  
• All legal aspects such as bid bonds, signatures, etc.
• Acquire cost for items the sales team are bidding, price the bid (either by VP of sales, or with Sales rep), ensure the bid is delivered on time, set up contract cost and sell for awarded items.
• Oversee orders resulting from the bid which come into customer service.
• Review all customer set ups and attach rebate group and segment/sub segment.
• Maintain and update the customer/vendor contacts and run monthly and quarterly rebate report.
• Run weekly inventory update reports.
• Run Monthly sales reports for specific assigned accounts
• Run Monthly sales reports (Year to Date Sales Report, Sales Rep Comparison, MTD sales comparison, New Customer Report).
• Act as liaison to the Sales Managers and Sales Reps, run reports as needed and requested.
• Generate Reports in Excel for Sales Managers as requested.
• Price listers, who buys what, usage reports, etc.
• Set up Price Contract for Sales Reps upon request.
• Miscellaneous projects assigned by management

The ideal candidate will have:

• Bachelors Degree preferred, but not required.
• 2 years’ experience in a customer service environment preferred.
• Ability to communicate effectively with sales professionals, customers, team members and management required.
• Proficient in Excel (pivot tables, VLOOKUP).
• Must be detailed oriented, strategic, and well organized.
• Must be able to multi-task and follow-up on issues/concerns.
• Proven ability to execute with tact.

This position offers a competitive starting salary and comprehensive benefits program.

#LI-RR1

#IndeedBradyPLUS1