Position Description

Assoc Install & Service Tech
Job Category Customer Service
Job's City Austin
Job's State/Territory TX
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Pay range:
$21.63 - $28.84
Incentive Plan:
Annual Bonus
Incentive Target %:
1%
SHIFT:
First

 

BSH Home Appliances Corporation – Top Employer US 2024

Tomorrow is our home.

At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here.

Associate Install & Service Technician

Austin, TX/ Full-time

Your responsibilities

 

Your profile

·      0-2 Years of Experience (Appliance repair experience) – Required

·       Excellent customer relations skills

·       Functional basic math skills

·       Ability to explain repairs to customers in an understandable and logical manner

·       Ability to make sound fact based decisions in the companies best interest

·       Excellent verbal and writing skills

·       Must be a self-starter and be able to work independently with minimal supervision

·       Continuous updating of progress to Managers in regards to service requests

·       Strong Microsoft office skills as well as Outlook.

·       Maintenance of company provided van

·       Valid driver’s license and acceptable driving record

·       Travel Percentage – 10%

Your Pay & Benefits

The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.

 Benefits offered include the following:

  • Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the calendar month following date of hire
  • Eligible to participate in the 401(k) plan, which offers a fully vested 100% employer match on the first 4% of compensation contributed by employees
  • Annual employer funded profit sharing dependent on company profitability
  • Opportunities for employees to participate in a company sponsored Wellness plan and earn lower medical care premiums
  • 2 weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
  • Unlimited paid vacation for all Director and above level positions.
  • The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line)
  • 40 hours of paid personal leave (Production Line)
  • 12 days of paid holidays per year (max 8 hours paid per day)
  • Employee, friends, and family discount program for company products. 
  • BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.

Further information

Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!

At BSH we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities we unleash our full potential - EOE / AA Employer.

This position is eligible for the Employee Referral Bonus program.

 We participate in E-Verify.

 

 

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