Do you have expertise working with the homeless to find housing.  We have the ideal career move for you!!!

Pinellas County Human Services’ Family Housing Assistance Program (FHAP) is a Housing First, Rapid Re-housing program that provides a pathway for families experiencing homelessness to obtain permanent housing through individualized case management, time-limited financial assistance, and targeted supportive services to foster maintenance of stable housing.

Why Us?

Meaningful Work: Make a difference in the lives of children and families every day. Your efforts will contribute to positive changes and create lasting impacts for the families we serve and for the community.

Inclusive Culture: We value diversity, equality, and inclusion. Join a team that celebrates differences and fosters an environment where everyone's voice is heard and respected.

Professional Growth: Embrace a culture that encourages and supports your development. We provide opportunities for training, mentorship, and advancement via career paths to help you achieve your career goals.

Collaborative Team: Work alongside dedicated professionals who share your commitment to excellence. Collaboration is at the heart of what we do, ensuring we provide the best support for those who need it most.

Innovative Approach: Be part of an organization that values creativity and innovation. We're open to new ideas and solutions, empowering you to contribute to the evolution of our services.

This Human Services Case Manager 2 (Case Manger 2 – Family Housing Assistance Program) position is located at:  647 1st Avenue North, St. Petersburg, FL  33701. Work Schedule:  Monday - Friday, 8am - 5pm, Occasional evening or weekend hours may be required. Position may be approved for partial remote work schedule in accordance with County Policy after an appropriate period of satisfactory performance.

 

What You'll Do:

• Case Management: Provide long term case management services for clients in your caseload (caseload size is 15-20). Utilize your skills to assess, plan, coordinate, monitor and advocate for the needs of clients. Be a guiding force in connecting families with vital resources and support. Conduct field visits to meet with clients in their homes, shelters, and/or in the community. 
• Assessment and Planning: Conduct thorough assessments utilizing the Family Service Prioritization Decision Assistance Tool (F-SPDAT) to identify client needs, strengths, and goals. Develop individualized client service plans in collaboration with clients and interdisciplinary teams. Maintain open channels of communication to foster proactive problem-solving.
• Coordination and Collaboration: Build relationships with families. Work closely with internal teams and external partners to coordinate services, facilitate payments and create a seamless support network for clients. Work with clients to locate and secure appropriate housing; assist with landlord negotiations, housing applications, and leases when needed for prospective tenants.
• Monitoring and Evaluation: Regularly review and update client progress, adjusting plans as needed. Monitor service delivery, ensuring it aligns with established goals and objectives.
• Client Empowerment: Empower clients to navigate challenges and build resilience. Foster a supportive environment that encourages growth and positive outcomes. Educate clients on available resources, self-management strategies, and empowerment techniques to enhance their ability to navigate and work through challenges independently. Examples include, but are not limited to:
  • Budgeting and financial literacy skills.
  • Basic life and home care skills; provides training, if needed.
  • Job search, resume development, and interview skills.
  • Builds connections with potential employers, educational institutions, and training programs.
     
• Documentation: Verify documentation and information provided by clients. Maintain accurate and comprehensive records, documenting assessments, interventions, and outcomes. Ensure compliance with organizational standards and legal requirements. Adhere to confidentiality and privacy standards. 
• Advocacy: Be the voice for those who need it most. Advocate for clients' rights and access to essential services within the community.

What You Need To Have

Experience:  Technical and professional experience in social casework related to client eligibility determination for housing and social services

Degree:  Social Work, Human Services, or a related field.

• Six (6) years of experience as described above; or
• An Associate's degree and four (4) years of experience as described above; or
• A Bachelor’s degree and two (2) years of experience as described above; or
• Master's or higher-level degree and some experience as described above; or
• An equivalent combination of education, training, and/or experience.
• A valid Florida Driver License, in good standing, will be required to travel to offsite locations and various trainings and meetings.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
• Participation in the Pinellas County Employee Disaster Preparedness & Response operations.

Highly Desirable

• Bachelor's Degree in Social Work, Human Services, or a related field.
• Bilingual with demonstrated full fluency in written and spoken Spanish.
• Strong communication and interpersonal skills.
• Critical thinking and problem-solving skills
• Knowledge of services offered by the County and other local public and private community service agencies.
• Proficiency in Microsoft Office Suite (Word, Excel, Power Point).

Why Choose Pinellas County?

When you join Pinellas County, you’re not just taking on a job—you’re investing in your future. We believe in supporting our employees with exceptional benefits that help you thrive both professionally and personally. Here's why our benefits stand out as some of the best in the area:

• Comprehensive Benefits Package: Enjoy affordable medical, dental, vision, life insurance, flexible spending accounts, and more that meet the needs of you and your family.
• Florida Retirement System (FRS): Secure your financial future with a robust retirement plan that gives you peace of mind as you plan for tomorrow.
• Generous leave time: Take advantage of time off to recharge and enjoy life outside of work.
• Wellness Program: Access to county gyms 24/7 and wellness programs as part of our commitment to employee wellness.
• Deferred compensation: Build your savings and plan for the future with flexible deferred compensation options tailored to your financial goals.
• To learn more, see What We Offer

Want To Learn More?

Please review the full classification description with the Physical/Mental Demands, Working Conditions, and Knowledge, Skills, and abilities at the below link.

Human Services Case Manager 2