Position Description
This is a professional technical position which requires intermediate level proficiency in managing and supporting business intelligence initiatives encompassing large information data sets from several key systems (e.g. ESRI, GIS and Cityworks AMS) to provide management information to county affiliates, departments, and organizations. The incumbent identifies and resolves complex work problems. Work requires creative and original thinking and is performed under the general direction of senior professionals with extensive latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements to maintain operations and production, as well as achieve business objectives.
Work Schedule: Some remote available.
What Would You Do?
Demonstrates intermediate level proficiency in one or more of the departmental section disciplines: Geographic Information Systems, Database Administration, Application Design, Application Development, Quality Assurance, Incident Management, Project Management, Document Management, Asset Management, Production Application Services;
Demonstrates intermediate level knowledge on assignments that require the highest degree of quality, dependability, judgment, communications, and self-initiative in performance;
Performs and completes tasks and assignments in a proficient manner ensuring that design specifications of computer systems, programs, and operating systems combined with competencies: Analysis, Design, Business Process Improvement, Data Modeling, Development, Planning, Implementation, Test Script Development, Monitoring/Controls, Troubleshooting/Problem Solving, Documentation, and Service Motivation;
Demonstrates leadership that fosters commitment, team spirit, pride and trust through coaching, mentoring, recognizing and guiding employees to achieve results;
Uses interpersonal skills to influence and inspire others;
Facilitates and fosters open communication and cooperation within the organization and with customer groups to build an effective team environment;
Serves as a principal official and exercises leadership to define and implement organizational initiatives that foster high quality service essential to achieve and maintain outstanding performance;
Assesses agency and organizational resources and capabilities to develop, influence, and motivate associates and others to change or improve policies, procedures, work plans, and ways of doing business to achieve more efficient and effective services, operations, or performance;
Manages and performs an extremely broad range of very complex activities and assignments that requires effective multi-tasking adhering to applicable departmental business processes;
Prepares and takes responsibility for project plans/schedules, and outlines requirements, tasks, work assignments, resources and critical milestones;
Identifies and analyzes complex problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems;
Troubleshoots highly complex problems and provides timely, efficient, and effective solutions to complex technical and organizational problems;
Takes ownership of urgent complex cross-sectional subject matter issues and leads teams to resolve controversial problems in a timely manner;
Recommends and implements change to improve operational efficiencies;
Prepares, executes, and implements reports, plans, and projects;
Makes and delivers informal and formal presentations, both verbally and in writing, to peers, managers, and customers at various levels of the organization using clear, concise and effective communication;
Counsels, evaluates, and rates organizational and employee performance;
Performs other related job duties as assigned.
What Do you Need To Have?
Seven (7) years of technical and professional experience in information technology that includes customer service and one (1) year of professional team leadership or supervision in the assigned subject matter tasks; or
An Associate’s degree in information technology, computer science, computer technology, or related field and five (5) years of experience as described above; or
A Bachelor’s degree in information technology, computer science, computer technology, or related field and three (3) years of experience as described above; or
An equivalent combination of education, training, and/or experience.
Possession and maintenance of a valid Florida Driver's License
Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
Candidate to demonstrate competence and/or possess certifications in one or more specific IT functions.
Acquire and maintain CJIS Certification.
Other highly desirable knowledge, skills, abilities, and credentials relevant to a position.
Why Choose Pinellas County?
When you join Pinellas County, you’re not just taking on a job—you’re investing in your future. We believe in supporting our employees with exceptional benefits that help you thrive both professionally and personally. Here's why our benefits stand out as some of the best in the area:
Comprehensive Benefits Package: Enjoy affordable medical, dental, vision, life insurance, flexible spending accounts, and more that meet the needs of you and your family.
Florida Retirement System (FRS): Secure your financial future with a robust retirement plan that gives you peace of mind as you plan for tomorrow.
Generous leave time: Take advantage of time off to recharge and enjoy life outside of work.
Wellness Program: Access to county gyms 24/7 and wellness programs as part of our commitment to employee wellness.
Deferred compensation: Build your savings and plan for the future with flexible deferred compensation options tailored to your financial goals.
To learn more, see What We Offer
Want To Learn More?
Please review the full classification description with the Physical/Mental Demands, Working Conditions, and Knowledge, Skills, and Abilities at the below link.