Position Description

Technical Writer
Work Location Suitland, MD
Exemption Status Exempt
Full Time or Part Time Full time
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Position Description
Will work in a government satellite ground systems environment to maintain technical, management, and contract related documentation. Maintains familiarity with environmental satellite ground systems and related science and engineering terms. Will work with scientists, engineers, and systems personnel to create, update, and edit  technical documents including operating procedures, documents, diagrams, data sets, configuration files, build forms, network diagrams, operational event logs, data flow diagrams, computer room rack layouts, operations checklists, program descriptions, security audit logs, firewall rules, system descriptions, interface control documents, system security plans, software and hardware inventories, IT security artifacts, memoranda, maintenance manuals, contractual documentation, and technical data packages. Additional duties include:

  • Creates, edits, technical plans, policies, manuals, guides, and other documents. Develops and edits work/process flow diagrams, systems diagrams, charts, tables, graphics, etc.
  • Follows government guidelines for documentation, document configuration management, and coordination processes. 
  • Follows government guidelines on using, managing, and administering document libraries on SharePoint, Google Docs, and other filing systems. Maintains documents with the correct government or contract markings. 
  • Works individually and on technical teams with scientists, software engineers, systems engineers, hardware specialists, helpdesk specialists, managers, administrators, quality assurance specialists, risk/configuration managers, and others.
  • Assists in maintaining document file systems, creates new file systems/subsystems, manages document archives. 
  • Provides meeting management services including scheduling meetings; creating meeting agendas; documenting meeting minutes; tracking action items; distributing agendas, schedules, and minutes, and posting any documentation to the customer-designated location. 
  • Backs up the Quality Assurance Manager and other Technical writers in providing meeting management support.
  • Follows Quality Assurance Plan as required for all technical writing products and services. Provides contract metrics documentation and reporting. 
  • Supports data call requests by maintaining a data call log, gathering required data, assembling data as instructed, providing the report on time. 

Required Skills
2+ years of experience as a Technical Writer or similar role. Expertise with Microsoft Office (Word, Excel, PowerPoint), Google tools (email, drive, docs, sheets, slides, meet, chat), Adobe Acrobat, Adobe Illustrator. Must maintain expert skills and quickly learn new features and uses them to improve efficiency and document/output quality. 

Must be able to pass a background investigation to obtain a security badge to enter the applicable government facility.

Education
BS/BA in related discipline, or equivalent. 

COVID-19 Response
Must be in compliance with Executive Order 14042 which requires Federal Contractors to be vaccinated against COVID-19.

ERT is a VEVRAA Federal Contractor and Equal Opportunity/Affirmative Action employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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ERT is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. In compliance with Title VI, ERT may also provide language translation and interpretation services for visitors and employment candidates. If you need special assistance or accommodation while seeking employment, please contact Human Resources via email at ert-hr@ertcorp.com or by phone at 240-554-0161.