SUPERVISORS & ASSISTANT RESTAURANT MANAGERS - HAMILTON ISLAND

• Island life awaits you, become a part of our growing leadership team
• Live and work in paradise, forget city traffic, walk to work!
• Guide the next generation of Food & Beverage stars

Are you ready to develop your skills with our industry leaders? Hamilton Island is looking for experienced Supervisor or Assistant Restaurant Managers to join the team!

Hamilton Island is now seeking motivated and professional Supervisor or Assistant Restaurant Managers to join the team in a variety of restaurants.

Living the island life, the successful candidate will utilise their skills acquired from working in a leadership Food & Beverage role to manage the team efficiently, guarantee high quality personalised guest service and ensure the smooth running of the restaurant at all times. This will include meeting all financial, operational, legislative and service aims of the venue.

Your Benefits

• Full time permanent positions, live on island  
• Save money with sole use, subsidised furnished staff accommodation
• Staff perks - discounts on restaurants and activities including $15 per week gym!
• Fantastic work culture and supportive community
• Enjoy living and working on the doorstep of the Great Barrier Reef!

Your Role

Job Responsibilities may include, but are not limited to, the following:

• Acting on behalf of the Restaurant Manager in their absence
• Coordinating service and production with the kitchen, stewarding and bars to achieve a consistently high standard of service and product thus ensuring guest satisfaction
• Evaluating staff performance to establish training and development needs, conducting and recording regular training sessions according to these needs
• Assisting the Restaurant Manager in achieving budget forecast results through monitoring product, labour costs and wastage within the department
• Assisting with the preparation of staff rosters at least 7 days in advance according to forecasted occupancy and events to ensure prompt service whilst controlling wage costs
• Directly responsible for the alarms and security systems for closure including the training of Supervisors
• Ensuring EFT transactions, float balance and shift reconciliation is performed according to HIE policy and procedures, ensuring all discrepancies are reported to the Restaurant Manager with a detailed explanation
• Participating in all training programs as requested by departmental managers
• Planning menus in collaboration with the Executive Chef when requested
• Assisting with the development of marketing and promotional plans to achieve extra revenue
• Ensuring dining facilities and all other guest and staff facilities (including bathrooms, storage rooms, etc) comply with health regulations and are clean, functional and of suitable appearance at all times
• Appraising, encouraging, coaching and supporting staff utilising a performance review system, ensuring frontline performance reviews are conducted for probationary and annual reviews, correct performance issues and support as required
• Assisting in the recruitment of staff in conjunction with the Restaurant Manager and Recruitment department
• Assisting with the planning and organisation of special events and functions
• Processing stock requisitions in accordance with par stock levels and conducting regular stocktake for the venue
• Holding daily briefings to ensure all staff are aware of special requirements in the restaurant such as functions, service standards, food and beverage specials and dietary requirements

About You

You are a high performing hospitality professional who demonstrates attention to detail and has a focus on excellence in service delivery and guest experience. Your exemplary communication, interpersonal and leadership skills will motivate your team and resolve any concerns or issues with staff or guests. You work well under pressure, are reliable and flexible to work a variety of different shifts.

You will have:

• Minimum five years’ Food and Beverage experience working in restaurants and bars - including in capacity as Assistant Manager
• Strong beverage, wine and cocktail knowledge and several years' experience training staff in these skills
• Natural leadership skills with a focus on training, skill-development and mentoring
• Excellent organisational and interpersonal skills
• Current QLD or Nationally Recognised ‘Responsible Service of Alcohol’ (Essential)
• Drivers Licence (Essential)
• Impeccable grooming and personal presentation
• Demonstrated thorough knowledge and skill set according to the style of the specified outlet
• RMLV may be required for some outlets

About Us

Part of the Whitsundays and in the heart of the Great Barrier Reef, Queensland, Hamilton Island is one of Australia’s most spectacular and sought-after holiday destinations. Surrounded by pristine white beaches, and a kaleidoscope of coral and marine life, the island boasts 4 resort options including award winning luxury qualia resort, over 20 different restaurant and dining options, a championship golf course, marina and yacht club.
We have an active and involved island community - join in on our social sports, trivia nights, moonlight hikes, and more!

If you are passionate about hospitality and are looking to develop your career in a premium resort environment click APPLY now.