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Position Description

Pinellas County Government offers an excellent benefits package. Find out What We Offer

Business Support Specialist
ID 10452
Pay Range $19.08 - $24.81
Advertise Close Date 6/6/23
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Business Support Specialist    

Classification Title: Business Support Specialist 1, C19

Location: 10750 Ulmerton Rd., Largo, FL 33778


Performs work coordinating personnel rules, policies, and procedures specific to hiring practices in Safety and Emergency Services: On-boarding and off-boarding for new and existing employees. Supports the implementation of Safety and Emergency Services policies, projects, and programs. Maintains records and reports department wide training, memos, employee recognition and discipline.


Our Benefits Rank #1

Biweekly Medical Plan Premiums

Employee Only: $12.12

Employee and Spouse or Domestic Partner: $139.97

Employee and Child(ren): $111.66

Family: $229.32








 Essential Job Functions

  • Assists with the hiring of open permanent and temporary positions in all divisions of Safety and Emergency Services by working with Human Resources to post open positions, screen applicants, organize interviews and provide mandatory reports to HR once a selection has been made.
  • Coordinates department personnel records and provides the directors with an annual report.
  • Compiles and analyzes data and prepares statistical and other reports for management use.
  • Provides information on employment laws, personnel rules, County and department policies, procedures, and career paths/ladders to management and employees.
  • Acts as liaison with the Human Resources Department.
  • Conducts special projects and research on administrative matters for management; 
  • Assists Directors and management with developing operational procedures
  • Assists with appointment calendars, schedules appointments, assembles information;
  • Assists with maintaining building security access, for employees and contractors.
  • Maintains internal and external Department website.
  • Assist with creating and maintaining internal SharePoint Site
  • Performs other related job duties as assigned


Position Specific Requirements

Experience: Personnel administration, or a related field (public administration, human resources, public safety) that includes lead worker, supervisor, trainer, or supervisor training.

Degree: Business or a related field (public administration, human resources, public safety, criminal justice).


  • 4 years’ experience as described above.
  • Associate’s degree as described above and at least 2 years of experience as described above.
  • Bachelor’s degree as described above and at 6 months of experience in a related field. 
  • An equivalent combination of education, training, and/or experience. 
  • Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

 Must pass pre-hire testing and background check*.
 ***Safety and Emergency Services Employees are subject to a Level 2 Criminal History Check completed by the Florida Department of Law Enforcement.***

Highly Desirable 

  • 2+ years of Microsoft 365 Experience (including Word, Excel, and Outlook)

Knowledge, Skills, and Abilities

  • Knowledge of administrative, management, and supervisory policies and procedures.
  • Knowledge of the principles and procedures of current office operations.
  • Knowledge of personnel functions, practices, policies, and procedures. 
  • Ability to communicate orally and in writing to make presentations and briefings to individuals and groups.
  • Ability to maintain filing systems, analyze data, prepare reports, analyze information, resolve administrative problems, and make recommendations to improve administrative programs.
  • Ability to perform technical computations and statistical tabulations, and prepare reports based upon the findings.
  • Ability to understand and follow oral and written instructions and express oneself clearly and concisely, orally and in writing.
  • Ability to respond to inquiries or complaints with tact and courtesy.
  • Ability to apply computer applications and software as well as operate other equipment to enter and retrieve information, monitor work performed, and to communicate information in reports, etc.
  • Ability to establish and maintain effective working relationships with supervisors, fellow employees, and others


Physical/Mental Demands

This is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required:  

  • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. 
  • Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. 
  • Grasping: Applying pressure to an object with the fingers and palm. 
  • Reaching: Extending hand(s) and arm(s) in any direction. 
  • Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc. 
  • Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recording on transcription device. 
  • Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone. 
  • Mental acuity: Ability to make rational decisions through sound logic and deductive processes. 
  • Talking:  Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. 
  • Repetitive motion:  Substantial movements (motions) of the wrist, hands, and/or fingers. 
  • Standing: Particularly for sustained periods of time. 
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.


Working Conditions

  • Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs. 


This position has supplemental questions. If unable to complete all questions, you may save your answers as a draft during the application process and return at any time prior to the closing date. Please note that the application is complete upon final submission.


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