Position Description

Network Operations Center Engineer (Remote Work Flexibility)
Location Johnston, IA
Job Code 637
# of openings 2
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Do you wish you could spend more time troubleshooting communication problems versus passing them off to someone else to handle? When was the last time you were responsible for monitoring over 5,000 locations? Do you feel stuck in your current role with no opportunity to learn the latest technology? If you have the skills and desire to maximize network uptime, we may have the job for you as a Network Services Specialist!

SHAZAM is looking for an energetic team member who can successfully and independently utilize the monitoring and diagnostic tools for the SHAZAM ATM Network while providing updates to our customers in a timely fashion.  In the first 30 days you will be working with a lead specialist and have in-depth hands on training so that you can independently troubleshoot communication problems.  Within 60 days you will be configuring routers and working directly with telecom carriers troubleshooting connectivity problems.  Don’t miss this challenging and rewarding opportunity!

Shifts Available:

Monday- Friday 8:00am - 5:00pm


Wednesday 8:00 a.m. – 8:00 p.m.

Thursday- Friday 12:00 p.m. – 8:00 p.m.

Saturday 7:00 a.m. – 7:00 p.m.

The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry. And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.


Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts

  • Retirement plan, plus financial planning assistance

  • Paid time off, paid parental leave, volunteer time off, and paid corporate holidays

  • Educational assistance

  • Casual dress

  • Wellness programs, on-site fitness center and fitness reimbursement

  • Life insurance and disability plans

  • Employee rewards, recognition programs and employee referral program

  • Flexible hours

  • Two Des Moines area facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).



Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

If you believe you are receiving communications related to this position from someone other than SHAZAM, please email HumanResourcesGroup@SHAZAM.net. SHAZAM will not ask you to share financial information as part of the application process.

If you’re interested in this position, click the Apply Now button below to apply online.


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